Field Account Solutions Specialist - Chemical

Paycom - ATS; Cuero (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with Company match

Competitive pay

Paid time off and holidays

Disability and life insurance

Job summary

Aegis Chemical Solutions is seeking an Account Representative to support our production chemical operations and help deliver exceptional service to our customers in the field.

Working alongside an Account Manager, you’ll spend much of your time in the field—monitoring chemical programs, collecting samples, troubleshooting issues, and helping customers optimize operations. This role emphasizes customer service, safety, and field collaboration with Operations and Technical Services teams.

Qualifications

• 1+ year of production chemical industry experience.
• Associate or bachelor’s degree preferred; relevant experience may be considered in lieu of a degree.
• Strong problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to read, write, and speak English well in a field setting.
• Intermediate proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Partner with the Account Manager to support assigned customers and day-to-day account activities.
• Collect field samples and perform field analysis within established testing parameters.
• Identify chemical and mechanical solutions that improve performance and help customers manage lifting costs.
• Monitor chemical programs and troubleshoot production chemical-related issues at customer locations.
• Prepare monthly customer reports covering chemical performance, costs, laboratory analysis, failures, and other key information.
• Participate in customer meetings to review results, exchange information, and discuss performance.
• Assist with Total System Analysis (chemical surveys) for existing and prospective customers.
• Monitor customer chemical inventory in partnership with the Operations team.
• Help maintain chemical injection rates at appropriate levels and identify potential performance concerns.
• Work closely with Operations, Technical Services, and other teams to safely and effectively meet customer needs.
• Build strong, professional relationships and provide responsive service to our customers.

Skills

Customer service

Problem solving

Communication

Teamwork

Independent work

English proficiency

Field experience

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Outlook

Excel

Word

PowerPoint

Job description

Aegis Chemical Solutions is seeking an Account Representative to support our production chemical operations and help deliver exceptional service to our customers in the field.

Working alongside an Account Manager, you’ll spend much of your time in the field—monitoring chemical programs, collecting samples, troubleshooting issues, and helping customers optimize operations. This role emphasizes customer service, safety, and field collaboration with Operations and Technical Services teams.