Field Account Manager II

Randstad USA; Atlanta (GA); Hybrid; USD 64,000 - 96,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Short-term disability

Job summary

Randstad USA is seeking a Field Account Manager II to manage a portfolio of B2B accounts in Greater Atlanta. You will defend revenue and drive growth through renewals and upsell opportunities for fiber, SD-WAN, cloud, and hosted voice solutions.

The role requires a hunter mindset, executive-level engagement, and strong negotiation skills. Hybrid local travel in the Atlanta area is expected, with a base salary plus aggressive uncapped commissions.

Qualifications

• 3+ years in B2B sales or account management within Telecom, ISP, Cloud, Security, or Network Infrastructure.
• Direct fiber and VoIP experience preferred.
• Proven track record meeting or exceeding expansion and renewal quotas.

Responsibilities

• Proactively manage contract lifecycles to protect recurring revenue and negotiate multi-year agreements.
• Hunt for upsell opportunities within your base—migrate clients to high-speed fiber and UCaaS.
• Conduct executive account reviews and present technical ROI to IT leaders and business owners.
• Partner with Sales Engineering and Support to scope custom solutions and ensure delivery.
• Maintain pipeline discipline and forecasting in Salesforce.

Skills

B2B sales

Account management

Prospecting/lead gen

CRM

Cold calling

Sourcing

Hunter mentality

VoIP

Education

High School

Tools

Salesforce

Job description

Field Account Manager II — B2B Telecom & Technology Solutions

Location: Atlanta, GA (Hybrid / Local Territory Field Travel)

Position Type: Full-Time

Compensation: Competitive Base Salary + Aggressive Uncapped Commission Structure (Upsells & Renewals)

The Role: We are seeking an energetic, results-driven Field Account Manager II to manage, defend, and aggressively grow an assigned portfolio of B2B accounts across Greater Atlanta. In this role, you will act as a consultative technology partner to business owners and IT leaders—driving contract renewals, preventing churn, and leveraging a hunter mindset to cross-sell multi-gigabit fiber, SD-WAN, cloud solutions, and hosted voice (VoIP).

Key Responsibilities

• Portfolio Retention & Renewals: Proactively manage contract lifecycles to protect recurring revenue, prevent competitive churn, and negotiate multi-year agreements
• Aggressive Account Expansion: Hunt for upsell opportunities within your assigned base—migrating clients to high-speed fiber, unified communications, and managed network services
• Consultative Selling: Conduct executive account reviews and present technical ROI to IT Directors, CTOs, and business owners
• Technical Collaboration: Partner with Sales Engineering and Support teams to scope custom solutions and ensure seamless delivery
• Territory Execution: Maintain pipeline discipline and forecasting in Salesforce while actively engaging clients in the field

What We Are Looking For

• Experience: 3+ years in B2B sales or account management within Telecom, ISP, Cloud, Security, or Network Infrastructure. Direct fiber and VoIP experiencepreferred
• Track Record: Proven success consistently meeting or exceeding expansion, retention, and upsell quotas
• Outbound mindset: Proactive problem solver with an appetite for pipeline prospecting and unseating competitor services
• Tools & Presence: Proficiency in Salesforce (or equivalent CRM) and proven contract negotiation skills
• Field Mobility: Valid driver’s license and willingness for frequent local territory travel (34–66% field/driving)

What’s in It for You

• Aggressive Earnings: Lucrative base + uncapped commissions tied directly to renewal retention and expansion wins
• Solid Infrastructure: Sell premier, high-speed fiber network solutions that businesses rely on daily
• Full Benefits: Medical, Dental, Vision, 401(k) with company match, HSA/FSA, life insurance, and tuition assistance

Salary & Working Conditions

• Salary: $64,000 - $96,000 per year
• Shift: First
• Work Hours: 8 AM - 5 PM
• Education: High School

Responsibilities

• Strategic Portfolio Management: Act as the primary consultative partner for an assigned portfolio of B2B accounts, aligning our technology roadmap with their operational growth plans
• Proactive Expansion & Upselling: Bring a hunter mindset to your base. Identify infrastructure upgrade paths, migrating clients from legacy copper to multi-gigabit fiber, implementing advanced SD-WAN architectures, and deploying hosted VoIP/UCaaS solutions
• Retention & Renewal Lifecycle: Lead end-to-end contract renewal negotiations, defending revenue and mitigating competitive churn through structured, value-driven account reviews
• Technical Value Delivery: Partner with Sales Engineering, Field Operations, and Support teams to conduct site assessments, design custom network solutions, and deliver seamless service activations
• Territory & Pipeline Discipline: Manage account pipelines, outbound outreach cadences, and revenue forecasting within CRM platforms (Salesforce)

Skills

• B2B Business to Business (3 years of experience is required)
• Sales (3 years of experience is required)
• Prospecting/Lead Generation (3 years of experience is required)li>
• Account Management (3 years of experience is required)
• Salesforce
• CRM (3 years of experience is required)
• Cold Calling
• Sourcing

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Experience

• Experienced
• 3 years

Education

• High School (required)

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Accommodations

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Benefits Package

• Medical
• Prescription
• Dental
• Vision
• AD&D
• Life Insurance
• Short-term Disability
• 401K plan (all benefits are based on eligibility)

Posting Duration

This posting is open for thirty (30) days.