Field Access Control Technician - Verkada & CCTV Expert

Hamilton Barnes Associates Limited; Town of Texas (WI); On-site; USD 59,000 - 72,000; Full time

Job summary

Hamilton Barnes Associates Limited is seeking a Physical Security & Access Control Technician to join our growing managed services team in San Antonio. You will work with access control hardware, IP cameras, NVRs, and CCTV systems, resolving networking and power issues, performing preventive maintenance, and traveling across San Antonio and surrounding areas to service customers on-site.

This role requires hands-on installation and troubleshooting skills, strong customer service, and the ability

Qualifications

• 2+ years of experience working with physical security, access control, CCTV, video surveillance, or low-voltage systems.
• Hands-on experience installing, configuring, and troubleshooting security technology.
• Understanding of IP networking fundamentals, including TCP/IP, DHCP, DNS, PoE, and basic network troubleshooting.
• Experience with IP cameras, NVRs, VMS platforms, and video surveillance systems.

Responsibilities

• Install, configure, maintain, and troubleshoot access control and physical security systems.
• Install and support IP cameras, CCTV, NVRs, and related equipment.
• Configure and troubleshoot access control hardware including card readers, door controllers, locks, and related devices.
• Perform field service, preventative maintenance, system upgrades, and break/fix support for customer environments.
• Configure and support cloud-based physical security platforms such as Verkada and 3xLOGIC.
• Troubleshoot connectivity, power, cabling, networking, and device communication issues affecting security systems.
• Assist with the deployment of new security and access control solutions at customer locations.
• Work with customers to understand technical issues and provide professional, timely solutions.
• Document installations, configurations, service calls, and system changes accurately.
• Coordinate with internal MSP engineering, networking, and support teams when issues require escalation.
• Perform system testing and commissioning to ensure installations are functioning correctly.
• Travel to customer sites throughout San Antonio and surrounding areas.

Skills

Physical security

Access control

CCTV / video surveillance

IP networking basics

Field service

Customer service

Travel readiness

Tools

Verkada

3xLOGIC

Avigilon

Genetec

Job description

Hamilton Barnes Associates Limited is seeking a Physical Security & Access Control Technician to join our growing managed services team in San Antonio. You will work with access control hardware, IP cameras, NVRs, and CCTV systems, resolving networking and power issues, performing preventive maintenance, and traveling across San Antonio and surrounding areas to service customers on-site.

This role requires hands-on installation and troubleshooting skills, strong customer service, and the ability