Fidessa Support Specialist

Pipe Recruit; New Jersey; On-site; USD 80,000 - 110,000; Full time

Job summary

A financial services recruitment company is seeking a Fidessa Support Specialist to join a dynamic trading support team in New Jersey. The ideal candidate will have over 5 years of Fidessa experience, strong equity market knowledge, and a proven ability to resolve trading issues in a high-pressure environment. Responsibilities include troubleshooting trade flows, supporting traders, and improving processes. This role offers an engaging work environment focused on problem-solving.

Qualifications

• 5+ years of hands-on Fidessa experience.
• Strong knowledge of equity markets, cash equities, order types, and trading workflows.
• Proven experience in L2 application support within financial services.
• Ability to thrive in a high-pressure trading environment.
• PMP or equivalent certification is a plus.

Responsibilities

• Troubleshoot and resolve Fidessa trade flow issues.
• Provide functional support to traders and sales teams.
• Maintain detailed logs of issues and resolutions.
• Support dealer-to-client electronic trading workflows.
• Collaborate with IT and development teams for issue resolution.

Skills

Fidessa experience

Equity market knowledge

L2 application support

Quick decision-making

Troubleshooting trade flows

Education

Bachelor's degree in Finance, Computer Science, or related field

Job description

About the job Fidessa Support Specialist

Job Title: Fidessa Support Specialist (L2) Equity Trading

About the Role:

Join a dynamic trading support team as a Fidessa L2 Specialist, providing critical functional and technical support for Equity Principal Trading and Cash Desks. You'll be the go-to expert for troubleshooting trade flows, resolving issues, and ensuring seamless operations for traders using the Fidessa platform.

This is a hands-on, fast-paced role ideal for someone with deep Fidessa expertise, equity market knowledge, and a passion for problem-solving in high-pressure environments.

Key Responsibilities:

Technical Support:

• Troubleshoot and resolve Fidessa trade flow issues (order routing, execution, booking).
• Provide functional support to traders and sales teams.
• Document, track, and escape incidents as needed.

Trade Desk Enablement:

• Support dealer-to-client (D2C) electronic trading workflows.
• Collaborate with IT and development teams for issue resolution.

Process Improvement:

• Maintain detailed logs of issues and resolutions.
• Identify recurring problems and suggest long-term fixes.

Must-Have Qualifications:

• 5+ years of hands-on Fidessa experience (non-negotiable).
• Strong knowledge of equity markets (cash equities, order types, trading workflows).
• Proven experience in L2 application support (financial services preferred).
• Ability to thrive in a high-pressure trading environment (quick decision-making).
• PMP or equivalent certification (project management skills a plus).

Nice-to-Have (Preferred but Not Required):

• Bachelors degree in Finance, Computer Science, or related field.
• Previous experience in investment banking, hedge funds, or sell-side trading.