Fiber Technician - Field Installations & On-Site Support

Metronet; Abilene (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical premiums paid

Disability insurance

Life insurance

EAP

401(k) company match

Equipment and resources provided

Advancement opportunities

Employee discounts

Discounted Metronet service

Company vehicle and fuel card

Job summary

Metronet in Abilene, TX is looking for a Fiber Technician to handle installations, disconnects, and service changes for high-speed internet and voice services. You will troubleshoot from fiber terminal to the customer's equipment and educate clients on Metronet offerings.

This role emphasizes customer service, safety, and meeting performance metrics, with opportunities for advancement and a company-supported benefits package.

Qualifications

• High School Diploma or GED.
• Telecom/fiber experience preferred but not required.
• Must be physically able to perform duties (climb ladders, lift up to 75 lbs).
• Valid driver's license and clean driving record.

Responsibilities

• Install and troubleshoot Metronet fiber from terminal to CPE.
• Educate customers on Metronet products and services.
• Earn commissions by explaining services to customers.
• Maintain professionalism with customers and coworkers.
• Meet key performance metrics.
• Perform additional duties as needed, including on-call rotations and overtime.

Skills

Physical stamina

Team player

Customer service

Willingness to travel

Education

High School Diploma or GED

Job description

Metronet in Abilene, TX is looking for a Fiber Technician to handle installations, disconnects, and service changes for high-speed internet and voice services. You will troubleshoot from fiber terminal to the customer's equipment and educate clients on Metronet offerings.

This role emphasizes customer service, safety, and meeting performance metrics, with opportunities for advancement and a company-supported benefits package.