Fiber Technician: Field Install & Service Pro

Internal; Baton Rouge (LA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical premiums 80% paid by company

Disability and Life insurance

EAP (Employee Assistance Program)

401(k) match

Advancement opportunities

Associate perks and discounts

Discounted MetroNet service

Tools and training provided

Company vehicle and fuel card

Job summary

Metronet is looking for a Fiber Technician to install and troubleshoot MetroNet services from the terminal to Customer Premise Equipment. You’ll educate customers on products, work to meet performance metrics, and be professional with clients and teammates.

Role includes carrying and installing equipment, working in attics or crawl spaces, and occasional travel for training. A valid driver’s license and ability to lift up to 75 lbs are required.

Qualifications

• High School Diploma or GED.
• We Look for experience with a telecom / fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
• Physical ability to climb ladders with proper equipment up to 25 feet.
• Able to lift and carry loads of up to 75lbs including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver's license/satisfactory driving record
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

Responsibilities

• Install and troubleshoot all MetroNet services from the terminal to CPE.
• Provide in-depth customer education on all MetroNet products and services.
• Earn commissions by explaining Metronet services and products to customers.
• Be professional with customers and fellow associates.
• Work towards meeting key performance metrics.
• Other job-related duties as requested
• Subject to all applicable state and federal laws

Education

High School Diploma or GED

Job description

Metronet is looking for a Fiber Technician to install and troubleshoot MetroNet services from the terminal to Customer Premise Equipment. You’ll educate customers on products, work to meet performance metrics, and be professional with clients and teammates.

Role includes carrying and installing equipment, working in attics or crawl spaces, and occasional travel for training. A valid driver’s license and ability to lift up to 75 lbs are required.