Fiber Service Coordinator - Ops & Customer Care

Ziply Fiber; Everett (WA); On-site; USD 29,756 - 46,342; Full time

Benefits offered by this job

Medical benefits

401k

Flexible spending account

Paid time off

Education reimbursement

Job summary

A telecommunications company based in Everett, WA, is looking for a Service Coordinator to manage extensive customer contact and OSP tasks. The role requires effective communication and organizational skills as well as a high school diploma or GED. Responsibilities include monitoring tasks, serving as a point of contact with utilities, and processing damage reports. This position offers a competitive hourly wage and various benefits, including medical, dental, and paid time off.

Qualifications

• High school diploma or GED.
• Fundamental knowledge of job-related equipment and tools.
• Demonstrated effective written and verbal communication skills.

Responsibilities

• Monitor and update OSP tasks within M6.
• Serve as point of contact with partner utilities for pole attachment requests.
• Input and collect Plant Damage Reports for reimbursements.

Skills

Effective written and verbal communication

Organizational skills

Customer service

Ability to multi-task

Education

High school diploma or GED

Job description

A telecommunications company based in Everett, WA, is looking for a Service Coordinator to manage extensive customer contact and OSP tasks. The role requires effective communication and organizational skills as well as a high school diploma or GED. Responsibilities include monitoring tasks, serving as a point of contact with utilities, and processing damage reports. This position offers a competitive hourly wage and various benefits, including medical, dental, and paid time off.