Fiber OSP Analyst: Network Faults & Restoration

City of Pharr; Pharr (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Dental & Vision

Job summary

The City of Pharr is seeking a Broadband OSP Analyst to support the reliability and expansion of its fiber network by coordinating field execution with accurate technical records. You will ensure fiber builds, restorations, and service-affecting events are completed safely, documented correctly, and resolved with minimal downtime, while maintaining as-built maps and test results for internal teams.

Strong knowledge of FTTH practices, LAN/WAN concepts, and MS Office tools will help you deliver

Qualifications

• Working knowledge of FTTH/FTTP practices and OSP standards.
• Knowledge of LAN/WAN and wireless network implementation and monitoring.
• Proficiency with Microsoft Word, Excel, and PowerPoint; strong task prioritization in a fast-paced environment
• Customer-service orientation and professional presentation

Responsibilities

• Coordinate and verify OSP activities for FTTH infrastructure (aerial and underground), including splicing, terminations, testing, and restoration work
• Use network diagnostic methods to isolate faults and confirm service health across broadband ISP networks
• Maintain as-built documentation, test results, and work order records with strong attention to detail
• Provide technical support for networking systems and related hardware/software, escalating issues as needed

Skills

FTTH/FTTP standards

LAN/WAN & wireless monitoring

MS Office (Word, Excel, PowerPoint)

Customer service orientation

Job description

The City of Pharr is seeking a Broadband OSP Analyst to support the reliability and expansion of its fiber network by coordinating field execution with accurate technical records. You will ensure fiber builds, restorations, and service-affecting events are completed safely, documented correctly, and resolved with minimal downtime, while maintaining as-built maps and test results for internal teams.

Strong knowledge of FTTH practices, LAN/WAN concepts, and MS Office tools will help you deliver