Fiber Optics Applications Engineer: Customer Solutions

Amphenol and its Affiliated Companies

Allen (TX)

On-site

USD 70,000 - 100,000

Full time

4 days ago

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Benefits offered by this job

Medical and dental benefits

401(k)

Paid time off (PTO)

Travel opportunities

Job summary

Amphenol Fiber Systems International (AFSI), located in Allen, Texas, is a full-service fiber optic company specializing in fiber optic connectivity products and systems. The Applications Engineer is a customer‑facing technical role within the Marketing organization, interpreting requirements, developing manufacturable fiber‑optic solutions, and supporting sales responses to RFQs/RFIs.

This role collaborates with Sales, Design, Manufacturing, and Project Engineering to ensure delivered products

Qualifications

Customer-focused with excellent verbal and written communication skills.
Strong analytical and problem-solving skills; able to make decisions and act in ambiguous situations.
Proactive mindset with a drive to improve processes and organizational performance.
Excellent interpersonal skills and ability to collaborate across functions.
Highly organized, detail oriented, and able to manage multiple projects concurrently.
Experience with MS PowerPoint and Excel; familiarity with CRM/PLM systems is a plus.
The ability to achieve accuracy and thoroughness when completing tasks, involving the consistent, focused management of small elements .

Responsibilities

Serve as the technical point of contact for customers; provide application support and relay customer requirements to internal teams.
Respond to technical RFQs and RFIs in a timely, accurate manner.
Develop detailed bills of material (BOMs) and configurations for harsh environment fiber optic cable assemblies and harnesses.
Assist with creation of technical documentation: proposals, specifications, datasheets, test plans, and assembly instructions, and presentations.
Demonstrate prototypes and completed applications to customers and internal stakeholders.
Coordinate with engineering and manufacturing to ensure designs are producible and meet quality and performance requirements.
Support validation and testing activities (e.g., insertion loss, return loss, OTDR) and interpret results for customers.
Track customer feedback and application trends to support new product opportunities and continuous improvement.
Stay current with advances in fiber‑optic technologies and application engineering practices.