Applications Engineer

Fiber Systems International, Inc.; Allen (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation and benefits

401(k)

Paid time off

Job summary

Fiber Systems International, Inc. seeks an Applications Engineer in Allen, Texas, to provide technical support and develop fiber optic solutions. The position requires strong analytical skills, excellent communication abilities, and experience in applications engineering. Responsibilities encompass customer interactions, managing RFQs, and collaborating with various teams to ensure project success. The role also involves creating technical documentation and staying abreast of advancements in fiber-optic technologies. Competitive compensation and benefits offered.

Qualifications

• 3–5 years’ experience in manufacturing quality, process, or applications engineering.
• Prior exposure to customer support, RFQs, and BOM preparation.
• Ability to read technical and engineering drawings.

Responsibilities

• Serve as the technical point of contact for customers.
• Respond to technical Requests for Quote and Information.
• Develop detailed bills of material for fiber optic assemblies.
• Assist with creation of technical documentation and presentations.
• Coordinate with engineering and manufacturing for quality assurance.

Skills

Customer-focused

Analytical and problem-solving skills

Excellent verbal and written communication skills

Proactive mindset

Strong interpersonal skills

Organizational skills

Education

Bachelor’s degree in a technical discipline

Tools

MS PowerPoint

MS Excel

Job description

Amphenol Fiber Systems International (AFSI) is a full service fiber optic company specializing in the fabrication and manufacture of fiber optic connectivity products and systems. Our commitment to technical excellence makes us an industry leader in producing sophisticated products and professional technical assistance in the fiber optic industry. AFSI, located in Allen, Texas, has and will continue to base its strategy on technical and application support, quality assurance, product performance and value.

Job Title: Applications Engineer

Reports To: Applications Engineering Lead

Employment Type: Full-time, Exempt

Security/Eligibility Requirement: This position requires candidates to be U.S. persons as defined in ITAR (22 CFR 120.15) — U.S. citizen or lawful permanent resident. Employment is contingent upon meeting this requirement.

Company Overview: Amphenol Fiber Systems International (AFSI), a business of Amphenol Corporation, is a global leader in harsh‑environment fiber‑optic interconnect design and manufacturing. Located in Allen, Texas, AFSI provides full‑service design, fabrication, and manufacturing of fiber optic connectivity products and systems for demanding markets such as defense, aerospace, industrial, and telecom. Our focus on technical excellence, quality, and application support has made AFSI an industry leader.

Position Summary: The Applications Engineer is a customer‑facing technical role within the Marketing organization. The Applications Engineer interprets customer requirements, develops manufacturable fiber‑optic solutions, supports sales responses to requests for quotations or information, and helps ensure delivered products meet or exceed customer expectations. This role works closely with Sales, Design, Manufacturing, and Project Engineering, and Operations.

Essential Functions:

• Serve as the technical point of contact for customers; provide application support and relay customer requirements to internal teams.
• Respond to technical Requests for Quote (RFQs) and Requests for Information (RFIs) in a timely, accurate manner.
• Develop detailed bills of material (BOMs) and configurations for harsh environment fiber optic cable assemblies and harnesses.
• Assist with creation of technical documentation: proposals, specifications, datasheets, test plans, and assembly instructions, and presentations.
• Demonstrate prototypes and completed applications to customers and internal stakeholders.
• Coordinate with engineering and manufacturing to ensure designs are producible and meet quality and performance requirements.
• Support validation and testing activities (e.g., insertion loss, return loss, OTDR) and interpret results for customers.
• Track customer feedback and application trends to support new product opportunities and continuous improvement.
• Stay current with advances in fiber‑optic technologies and application engineering practices.

Required Knowledge, Skills, and Abilities:

• Customer‑focused with excellent verbal and written communication skills.
• Strong analytical and problem‑solving skills; able to make decisions and act in ambiguous situations.
• Proactive mindset with a drive to improve processes and organizational performance.
• Excellent interpersonal skills and ability to collaborate across functions.
• Highly organized, detail oriented, and able to manage multiple projects concurrently.
• Experience with MS PowerPoint and Excel; familiarity with CRM/PLM systems is a plus.
• The ability to achieve accuracy and thoroughness when completing tasks, involving the consistent, focused management of small elements.

Required Education & Experience:

• Bachelor’s degree in mechanical, electrical, optical, industrial engineering, physics, or related technical discipline preferred (or equivalent experience).
• 3–5 years’ experience in manufacturing quality, process, product engineering, applications engineering, or relevant internships in fiber‑optic or interconnect fields.
• Prior exposure to customer support, RFQ/RFI responses, and bill of materials preparation.
• Ability to read technical and engineering drawings.

Preferred Qualifications:

• Hands‑on experience with fiber‑optic connectors, polishing, splicing, and cable assembly.
• Experience in harsh‑environment assemblies, aerospace, defense, or telecom applications.
• Familiarity with industry standards (e.g., IEC, MIL, Telcordia) and environmental qualification testing.
• Experience with CAD software.

Benefits & Logistics:

• Competitive compensation and benefits (medical, dental, 401(k), PTO, etc.).
• Travel: 25% related to customer visits, trade shows, etc.

Equal Employment Opportunity Amphenol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position requires candidates to be U.S. person as defined in ITAR, 22CFR 120.15 (U.S. Citizenship or Resident Alien Status)