Fiber Optic Production Support Technician

US Conec; Hickory (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

4 weeks PTO

Health, dental, vision plans

401(k) employer match

Paid holidays and recognition programs

STEM outreach opportunities

Job summary

US Conec, Ltd. in Hickory, NC is seeking a detail-oriented Production Support Associate to join our team.

You will prepare, assemble, polish, inspect, and measure molded ferrules to ensure performance and quality, working hands-on with fiber optic components and precision tools while collaborating across departments to drive continuous improvement. The role emphasizes measurement, data recording in Excel, adherence to safety standards, and accurate interpretation of technical drawings.

Qualifications

• High school diploma or GED required; Associate degree in a technical field preferred.
• Experience in measurement, quality control, or manufacturing environments.
• Background in fiber optics or electronics manufacturing preferred.
• Strong verbal communication and math skills to interpret instructions and verify part counts.
• Excellent attention to detail and strong problem-solving abilities.
• Ability to work independently and collaboratively in cross-functional teams.
• Proficiency with Microsoft Excel and Outlook.
• Manual dexterity and visual acuity required for precision work.
• Ability to regularly lift and move up to 10 lbs.

Responsibilities

• Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing.
• Perform ferrule length and end-face geometry measurements on connectors.
• Conduct initial optical performance testing and communicate findings with the Production Support Technician.
• Accurately record and document test results using Microsoft Excel.
• Ensure all work complies with company policies, safety standards, and applicable regulations.
• Read and follow technical drawings, layouts, and manuals to ensure accurate work and assembly.
• Operate cable cutting machines to cut fiber optic ribbons and cables to specified lengths.
• Perform precise measurements using micrometers, interferometers, and inspection scopes.
• Maintain laboratory tools, equipment, and workspaces in a clean, safe, and organized condition.

Skills

Measurement

Quality control

Fiber optics

Math skills

Excel

Teamwork

Safety

Education

High school diploma or GED

Associate degree preferred

Tools

Micrometers

Interferometers

Inspection scopes

Excel & Outlook

Job description

US Conec, Ltd. in Hickory, NC is seeking a detail-oriented Production Support Associate to join our team.

You will prepare, assemble, polish, inspect, and measure molded ferrules to ensure performance and quality, working hands-on with fiber optic components and precision tools while collaborating across departments to drive continuous improvement. The role emphasizes measurement, data recording in Excel, adherence to safety standards, and accurate interpretation of technical drawings.