Fiber Optic Installer & Repair Technician

Conexa Technologies; Berlin, Northern (CT, KY); Hybrid; USD 104,000 - 208,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

PTO

401(k)

Paid training

Job summary

CS Contract Solutions in Berlin, WI is seeking a Fiber I&R Technician to install, maintain, and repair fiber optic internet services for residential and commercial customers in a full-time W-2 role deployed to telecom carrier clients. A paid one-week training program in Bedford, NH is provided, with travel and lodging covered.

This production-based pay position offers strong earning potential ($104k–$208k annually) as you ramp up, with health, vision, dental, PTO, and 401(k) benefits.

Qualifications

• Fiber optic internet and home phone service experience preferred; paid training provided for all skill levels.
• Must have your own truck, van, or SUV with a ladder rack, plus your own tools and safety equipment per the company's required checklist.
• Smartphone, laptop, and Microsoft Excel required.
• Ability to lift up to 80 lbs unassisted.
• Effective communication and interpersonal skills, with the ability to multi-task and work as part of a team.
• Must pass background check, MVR screen, and drug test.
• Ability to work overtime and weekends depending on customer and client needs.

Responsibilities

• Install, maintain, and repair fiber optic systems for residential and commercial customers.
• Complete pre-install work orders and post-install service verification, confirming service performance.
• Provide clear product education to customers to ensure satisfaction and reduce repeat visits.
• Observe all safety rules and OSHA regulations, including safe work at heights and in confined spaces.
• Keep scheduled customer appointments, and log work orders and time accurately using internal systems.
• Maintain minimum acceptable metrics for Repeats, Productivity, and Completions.
• Assist other technicians and adapt to new processes and information as the job requires.

Skills

Fiber optic experience

Own tools & vehicle

Microsoft Excel

Clear communication

Safety/OSHA awareness

Tools

Laptop

Smartphone

Job description

CS Contract Solutions in Berlin, WI is seeking a Fiber I&R Technician to install, maintain, and repair fiber optic internet services for residential and commercial customers in a full-time W-2 role deployed to telecom carrier clients. A paid one-week training program in Bedford, NH is provided, with travel and lodging covered.

This production-based pay position offers strong earning potential ($104k–$208k annually) as you ramp up, with health, vision, dental, PTO, and 401(k) benefits.