Fiber Optic Field Technician — Outside Plant

Internal; Ann Arbor (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical premiums paid by company

Disability and Life insurance

Employee Assistance Program (EAP)

401(k) company match

Equipment provided on day one

Opportunities for advancement

Professional development programs

Job summary

Metronet is hiring a Network Fiber Technician in Ann Arbor, MI. You will terminate, splice, bond/ground, document, and test fiber optic cables to ensure maximum operating efficiency within the fiber networks and equipment.

Responsibilities include installing and maintaining CPE LAN/WiFi, NIDs and ONTs, troubleshooting telecom paths, and responding to tickets promptly. Requires 1–2 years telecom experience, and the ability to lift 75 lbs and work outdoors as needed.

Qualifications

• High School Diploma or GED is required.
• 1–2 years in telecom or related experience.
• Some trade school training is desirable.
• Ability to interact professionally with customers and colleagues.
• Meet key performance metrics.
• Physical ability for varied conditions; climb ladders up to 25 feet; lift up to 75 lbs.
• Operate company vehicle/equipment including bucket truck and trailer.

Responsibilities

• Set up, test and maintain Customer Premise Equipment (CPE) for POTS, DSL and networking services.
• Install and maintain LAN and WiFi networks.
• Install and maintain NIDs and Optical Network Terminals (ONT).
• Troubleshoot from MDF to demarcation point including CPE.
• Respond to trouble tickets within company standards.
• Install Outside Plant facilities per work orders.
• Perform preventive maintenance and major repairs on distribution systems.
• Test and splice fiber; locate fiber cables.

Skills

Customer service

Troubleshooting

Team collaboration

Education

High School Diploma or GED

Trade school training

Tools

Basic hand tools

DOT bucket truck operation

Job description

Metronet is hiring a Network Fiber Technician in Ann Arbor, MI. You will terminate, splice, bond/ground, document, and test fiber optic cables to ensure maximum operating efficiency within the fiber networks and equipment.

Responsibilities include installing and maintaining CPE LAN/WiFi, NIDs and ONTs, troubleshooting telecom paths, and responding to tickets promptly. Requires 1–2 years telecom experience, and the ability to lift 75 lbs and work outdoors as needed.