Fiber Network Design Architect & Planner

Socket Telecom LLC; Columbia Township (MO); On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Medical, dental, vision, life, and 401

Job summary

Socket Fiber is a rapidly growing fiber internet provider in Missouri, Illinois, Arkansas and Tennessee seeking a Network Design Specialist to plan and design network infrastructure and customer voice/data solutions.

You will work with cross-functional teams to create network diagrams, prepare fiber service quotes, coordinate orders, and support implementation, ensuring designs are accurate and projects stay on schedule.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of technical support to business customers.
• Minimum of one year in a leadership role with direct reports.
• GIS experience preferred.
• One or more years of project management experience preferred.
• Experience in telecom, voice, data, fiber, or business communications preferred.

Responsibilities

• Design, review, and support customer voice, data, and fiber network solutions using GIS, plant records, service orders, and network design tools.
• Prepare network drawings, fiber quotes and hardware recommendations for customer projects and proposals.
• Review service orders to verify location, plant availability, and installation readiness prior to dispatch.
• Coordinate fiber orders, installations, cutovers, and project activities with customers and teams.
• Troubleshoot fiber, GIS, and network data issues to identify impacts and alternatives.
• Provide technical support and escalation assistance to technicians and internal teams.
• Train and mentor employees on GIS tools, fiber design processes, and workflows.
• Serve as backup to the Installation Design Manager for GIS and design decisions.
• Maintain documentation of network designs, project plans, and service updates.
• Manage multiple design projects and ensure compliance with policies and safety standards.

Skills

Technical support

Leadership

GIS knowledge

Project management

Telecommunications knowledge

Education

High school diploma or equivalent

Tools

GIS software

Job description

Socket Fiber is a rapidly growing fiber internet provider in Missouri, Illinois, Arkansas and Tennessee seeking a Network Design Specialist to plan and design network infrastructure and customer voice/data solutions.

You will work with cross-functional teams to create network diagrams, prepare fiber service quotes, coordinate orders, and support implementation, ensuring designs are accurate and projects stay on schedule.