Fiber Network Construction & Splice Lead

Surf Internet

Elkhart (IN)

On-site

USD 90,000 - 105,000

Full time

14 days+

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Job summary

Surf Internet seeks a Fiber Construction & Splicing Manager in Elkhart, IN. Lead and supervise crews in installation, maintenance, repair, and splicing of fiber optic networks, including aerial and underground work.

Manage internal construction and splicing teams and ensure quality and safety standards while serving as the primary technical contact for Indiana projects. This role requires 5+ years in fiber optic/construction, supervisory experience, CDL preferred, and ability to travel.

Qualifications

High school diploma or equivalent (required).
5+ years of experience in fiber optic or utility construction and splicing (required).
Previous backbone or carrier-class fiber splicing experience (required; splicing test may be conducted).
Prior supervisory/management experience (required).
Valid state driver’s license with satisfactory driving record; CDL preferred; ability to drive manual gear shift vehicles.
Ability to read and interpret construction plans, prints, and vendor specifications.
Strong knowledge of fiber optic installation, splicing techniques, and safety standards.
Ability to use a laptop/PC and multiple software interfaces (Sitetracker, Vetro, MBS, Samsara, Hub Spot, Excel, Adobe, ARC GIS, etc. beneficial).
Must meet physical requirements (lifting up to 100 lbs, working aloft, entering confined spaces, perceiving wire cable colors).
Willingness to travel and work in various weather conditions.
Excellent communication and organizational skills.

Responsibilities

Project Preparation & Planning: Review job folders, blueprints, engineering plans, and project specifications.
Coordinate with project managers and schedulers to plan work and assign tasks.
Ensure all permits, safety documentation (JHA, toolbox talks), and equipment are ready before site arrival.
Develop methods, guidelines, and policies to facilitate efficient completion of work.
Assemble, lead, and mentor crews of technicians, laborers, and splicing personnel.
Assign tasks based on skill levels and project needs using scheduling software.
Oversee the scheduling and training of fiber splicers, construction teams, and contractors.
Monitor daily progress, adjust plans as needed, and resolve escalated issues.
Enforce safety protocols and conduct daily safety briefings.
Construction & Splicing Oversight: Supervise installation and splicing of fiber optic cables (aerial, underground, and buried).
Operate or oversee use of equipment such as directional drills, excavation machinery, vacuum truck/trailer, fiber blowers, cable pullers, splicing tools, aerial lifts, and hydraulic lift ladders.
Ensure proper documentation of pre-construction and post-construction activities.
Conduct quality checks, troubleshoot issues, and ensure adoption of Surf splicing standards.
Perform field splicing responsibilities and troubleshooting as needed.
Safety & Compliance: Inspect work sites for hazards and ensure use of PPE.
Maintain a clean and organized job site.
Ensure compliance with OSHA, state agencies, manufacturers, and company safety standards.
Be available for on-call rotation.
Communication & Reporting: Serve as the primary contact for technical, construction, and splicing issues.
Interface with customers, property owners, inspectors, and the Engineering Group.
Provide daily production reports and updates to project managers.
Track crew time, equipment usage, material inventory, and complete all related administrative paperwork.
Customer & Quality Focus: Ensure quality of work performed by all teams and contractors.
Promote the sale of services and products permitted by the company.
Contact customers face-to-face to notify them of work being performed and when service is restored.
Communicate company policy and bill customers when appropriate.