Fiber Installation Technician – Entry Level | $23–$25/hr

Metro Communications and Conxxus; Clinton (IL); On-site; USD 37,000 - 52,000; Full time

Job summary

Conxxus is seeking a entry-level telecom install technician in Clinton, IL to perform fiber and copper service installations, and to provision Internet/IPTV/VOIP services for residential and small business customers.

You will travel to customer sites in company vehicles, work with various installation tools, and coordinate with support teams. A high school diploma, valid license, and willingness to work flexible hours including weekends are required; training provided.

Qualifications

• High school diploma or GED required.
• Entry level position with willingness to learn install processes.
• Willing to work flexible hours including weekends, evenings, holidays and overtime.
• Valid driver's license with good driving record.
• Knowledge of mechanical and consumer devices; comfortable at height and in tight spaces.

Responsibilities

• Twisted pair copper (ADSL/VDSL) and fiber installations.
• Provision and monitor Internet/IPTV/VOIP services.
• Travel in company vehicles for service calls/on-site projects.
• Work with coax/fiber tools and equipment.
• Communicate procedures, policies, and other information to customers.
• Work with support to resolve customer issues.

Skills

Fiber installation

Diagnostic skills

Customer service

Valid driver's license

Weekend availability

Education

High school diploma/GED

Tools

Installation tools

Fiber/trenching equipment

Drop plow

Trencher

Coax/fiber tools

Job description

Location: Clinton, IL

Job Id:281

# of Openings:1

Conxxus was founded with a mission for enhancing the quality of life in rural communities by providing competitively priced, state-of-the-art telecommunication services. Conxxus fiber infrastructure is Illinois' first all fiber-to-the-home network. With fiber-to-the-home architecture, Conxxus is able to offer a full spectrum of video, voice and high-speed internet services to residential and business customers. By offering three services from one company, customers take advantage of bundled services – Conxxus is your one stop shop for all of your telecommunication needs.

Responsibilities

• Twisted pair copper (adsl and vdsl) and fiber installations
• Provision and monitor Internet/IPTV/VOIP services
• Travel in company vehicles for service calls/on site projects
• Work with coax/fiber tools and equipment
• Communicate procedures, policies, and other information to customers
• Work with support to resolve customer issues

Experience/Skills/Requirements

• Entry Level
• High school diploma/GED required
• Willing to work flexible hours including weekends, evenings, holidays, and overtime
• Valid driver's license; good driving record
• Knowledge of mechanical and consumer devices
• Willing to work in varying heights, close spaces, and weather conditions

Preferred Skills

• Knowledge/experience on processes leading up to actual installation process to turn up customers media services.
• Basic understanding of IT concepts and fundamentals/experience preferred
• Knowledge/experience with installation equipment
• Knowledge/experience with drop plow and/or trencher
• Broadband technician: 1 year (Preferred)
• Voice, data, coax: 1 year (Preferred)

Schedule

• Full-time position, 40 hours per week with overtime opportunities
• Shifts range from Monday-Saturday between the hours of 8:00 AM - 7:00 PM