Fiber Inside Plant Technician II - Network Troubleshooter

googlefiber; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Job summary

gFiber is seeking an Inside Plant Maintenance Technician to install, repair, and maintain central office and field equipment, diagnosing issues from backbone to customer premises. You will work with ISP components, routers, switches, and cabling, ensuring reliable service.

This role requires hands-on fiber experience, ability to lift up to 50 lbs, non-standard hours, travel up to 10%, and a valid driver's license. Immersive collaboration with vendor partners and field teams drives network uptime.

Qualifications

• 5 years FTTH/GPON network construction and deployments.
• 3 years rack and stack, telemetry closet work, patch panels, telecom headend work.
• 3 years experience with physical layer components (OLTs, switches, cabling).
• Valid driver's license.
• Ability to pass motor vehicle record check.
• Willingness to travel up to 10% domestically.

Responsibilities

• Troubleshoot and resolve service-disrupting issues from backbone fiber to central office equipment.
• Diagnose ISP network connectivity issues including OTUs, switches, routers, wireless radios and associated components.
• Install, restore, or maintain Central Office facilities, test equipment, and network devices.
• Interact with customers and vendors to ensure timely resolution and high service quality.
• Work non-standard hours, including nights, weekends, holidays, on-call shifts, and travel as needed.

Skills

FTTH/GPON

Cable & fiber tech

Network troubleshooting

Driver's license

On-call rotation

Tools

Juniper equipment

Nokia equipment

Google Workspace

Salesforce

Job description

gFiber is seeking an Inside Plant Maintenance Technician to install, repair, and maintain central office and field equipment, diagnosing issues from backbone to customer premises. You will work with ISP components, routers, switches, and cabling, ensuring reliable service.

This role requires hands-on fiber experience, ability to lift up to 50 lbs, non-standard hours, travel up to 10%, and a valid driver's license. Immersive collaboration with vendor partners and field teams drives network uptime.