Fiber Field Operation Technician

Talent Groups; Tallahassee (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Technician to join their dynamic team in Tallahassee. This role involves installing and maintaining high-speed fiber optic systems, ensuring optimal performance and customer satisfaction. As a key player, you'll engage in both proactive and reactive maintenance tasks, utilizing advanced troubleshooting skills to resolve network issues. With a focus on teamwork and effective communication, you'll thrive in a fast-paced environment while contributing to essential telecommunications projects. This opportunity offers a chance to grow your skills and make a significant impact in the telecommunications sector.

Benefits

Medical Insurance

Vision Insurance

Qualifications

• 2-5 years of experience installing telecommunications equipment.
• Familiarity with SONET, WDM, and Ethernet networks.

Responsibilities

• Install and test fiber optic and Ethernet systems.
• Perform advanced troubleshooting of network issues.

Skills

Troubleshooting

Fiber Splicing

Network Monitoring

Microsoft Office

Customer Service

Education

High School Diploma

Associate Degree

CCNA Certification

DOT Certification

Tools

OTDR

PIM Analyzer

Fusion Splicer

RF Power Meter

Spectrum Analyzer

Job description

3 days ago Be among the first 25 applicants

This range is provided by Talent Groups. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$34.65/hr - $34.65/hr

Direct message the job poster from Talent Groups

The Field Technician is responsible for installing, provisioning, testing, splicing, troubleshooting, and maintaining high-speed fiber optic transmission equipment and telecommunications circuits that support service delivery. This role includes working on both reactive and proactive maintenance tasks within Small Cell and Distributed Antenna Systems (DAS) networks, ensuring optimal network performance and customer satisfaction.

Key Responsibilities:

Construction Management (10%)

• Install and test fiber optic, SONET, Ethernet, and SDH systems using OTDR, Optical Spectrum Analyzer, BER testers, and other equipment.
• Coordinate final acceptance and testing with the Network Operations Center (NOC) for newly installed equipment and network rings.
• Conduct site surveys and verify quality installations of racks, fiber cabling, power plants, etc.
• Report defects to Operations Manager or OSP Project Engineer.
• Label and tag equipment and cabling per engineering specifications.

Small Cell / DAS Operations (90%)

• Perform advanced troubleshooting and analysis of network issues in coordination with NOC and customers.
• Execute hardware and software updates on remote site equipment as needed.
• Maintain electronic records of all completed assignments.
• Respond to network outages, service impairments, and emergencies within the assigned area.
• Conduct preventative maintenance inspections in compliance with Crown Castle standards.
• Utilize and operate test equipment, including but not limited to: PIM analyzer, OTDR, fusion splicer, RF power meter, and spectrum analyzer.
• Operate computer systems and web-based tools for reporting, ticketing, and network monitoring.
• Perform elevated repairs using a bucket truck when necessary.

Qualifications:

Education & Certifications:

• High school diploma or equivalent (required)
• Associate degree or equivalent work experience (preferred)
• Valid driver’s license (required)
• CCNA certification (preferred)
• DOT certification / Bucket truck operation experience (preferred)

Experience:

• 2–5 years of hands-on experience installing and maintaining telecommunications equipment (OSP/ISP preferred)
• Familiarity with SONET, WDM, and Ethernet (10/100/1000BaseT) networks and related hardware
• Proven experience with fiber splicing and high-speed service testing
• Strong technical knowledge of fiber, coax, and low-voltage troubleshooting

Skills & Abilities:

• Strong organizational and administrative skills
• Self-motivated, with the ability to work independently and in teams
• Excellent troubleshooting and problem-solving skills
• Effective communication (verbal and written)
• Proficiency in Microsoft Office and web-based ticketing/network monitoring systems
• Capable of thriving in a fast-paced, unstructured environment
• Customer service oriented with a proactive mindset

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Industries

  Telecommunications

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Inferred from the description for this job

Medical insurance

Vision insurance

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