Enterprise Field Technician

BlueSky Resource Solutions; Tallahassee (FL); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic telecommunications company as an Enterprise Field Technician, where you will play a crucial role in installing and maintaining high-speed fiber optic transmission systems. This position offers the opportunity to work independently in a remote capacity while supporting service delivery across North Florida, South Georgia, and Southeastern Mississippi. As part of a dedicated team, you will utilize advanced testing equipment and collaborate with various departments to ensure seamless operations. If you are a motivated individual with a passion for technology and customer service, this role is perfect for you.

Qualifications

• 2-5 years of experience in telecommunications installation and maintenance.
• Knowledge of SONET, WDM, Ethernet networks, and testing equipment.

Responsibilities

• Install, maintain, and troubleshoot fiber optic transmission equipment.
• Coordinate with NOC for acceptance and testing of new installations.
• Respond to network outages and emergencies.

Skills

Fiber Optic Installation

SONET Knowledge

Ethernet Networks

Problem-Solving Skills

Customer Service Orientation

Education

High School Diploma

Associate Degree or Equivalent Experience

Tools

OTDR

PIM Analyzers

Spectrum Analyzers

Fusion Splicers

Power Meters

Job description

Job Description: Enterprise Field Technician at BlueSky Resource Solutions

Be among the first 25 applicants three weeks ago. Direct message the job poster from BlueSky Resource Solutions.

Position Summary:

Install, provision, test, troubleshoot, splice, and maintain high-speed fiber optic transmission equipment and telecommunications circuits supporting service delivery. Perform and assist with the maintenance and configuration of all core technologies deployed. Support reactive and proactive maintenance of Small Cell Networks. Responsibilities include resolving Reactive Maintenance tickets and completing Preventative Maintenance and Network Acceptance tasks.

Responsibilities:

1. Work with Fiber Optic, SONET, Ethernet, and SDH test equipment, including OTDR, PMD, Optical Spectrum Analyzer, BER Test Conduct, ensuring adherence to procedures and specifications.
2. Coordinate with the Network Operations Center for acceptance and testing of new installations, including provisioning and alarm monitoring.
3. Conduct site surveys to ensure quality installation, report defects, and support service to premises.
4. Analyze and troubleshoot issues, assisting NOC/customer.
5. Perform hardware/software updates on remote site equipment.
6. Maintain electronic records of work performed.
7. Interface with customers and carriers to support service delivery.
8. Work independently for extended periods.
9. Collaborate with NOC, Sales, Engineering, and customers.
10. Respond to network outages and emergencies.
11. Perform elevated inspections and repairs using bucket trucks.
12. Operate RF and fiber test equipment such as PIM analyzers, spectrum analyzers, OTDR, fusion splicers, and power meters.
13. Use web-based tools for administrative tasks.
14. Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent; associate degree or equivalent experience preferred.
• DOT/Bucket Truck certification preferred.
• 2-5 years of experience in telecommunications installation and maintenance.
• Knowledge of SONET, WDM, Ethernet networks, and testing equipment.

Skills and Abilities:

• Proficiency in Microsoft Office and quick learner of new software.
• Strong organizational and problem-solving skills.
• Self-motivated team player.
• Ability to work independently and in dynamic environments.
• Customer service orientation.
• Experience with web-based ticketing and network monitoring systems.

Working Conditions:

Work in public rights of way, exposed to weather, RF, and public. Physical demands include lifting up to 75 pounds, stooping, and ladder climbing. Travel required.

About the Role:

100% remote supporting North Florida, South Georgia, and Southeastern Mississippi. Daily travel to sites with provided bucket truck. Hours: Monday-Friday, 8 AM - 5 PM EST.

Seniority Level: Associate

Employment Type: Full-time

Job Function: Other

Industry: Telecommunications