Ferry Guest Services & Ticketing Agent

Hornblower Corp; Ceiba (PR); On-site; USD 30,000 - 38,000; Full time

Job summary

Hornblower Corp is looking for Guest Service Agents in Ceiba, Puerto Rico. You will be the friendly face for passengers, assisting with ticket sales and providing essential information for a pleasant experience.

The ideal candidate should have customer service experience, the ability to handle cash accurately, and be prepared to work outdoors. Join us for an exciting opportunity to connect with people and ensure smooth ferry operations.

Qualifications

• Previous experience in ferry, transit, hospitality, or attraction industry preferred.
• Experience working in customer service, retail, or visitor services is a plus.

Responsibilities

• Ensure all passengers have a pleasant experience and provide information on ticket purchases.
• Handle cash and credit card sales accurately.
• Promote the Mobile Ticketing App.
• Communicate information about ferry services and rules.
• Assist customers when boarding the vessel.

Skills

Customer service experience

Cash handling

Ability to work outdoors

Ticket sales

Job description

Hornblower Corp is looking for Guest Service Agents in Ceiba, Puerto Rico. You will be the friendly face for passengers, assisting with ticket sales and providing essential information for a pleasant experience.

The ideal candidate should have customer service experience, the ability to handle cash accurately, and be prepared to work outdoors. Join us for an exciting opportunity to connect with people and ensure smooth ferry operations.