Ferry Captain - USCG Licensed, Customer-Focused Ops

guestservices; Homosassa Springs (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Guest Services, Inc. seeks a Captain to direct ferry operations and safely operate the vessel, serving as the main on-board liaison with the USCG for compliance. The role includes administering training and drills and ensuring a high level of customer service on board.

The Captain oversees safe passenger embarkation, ticketing, and logs while maintaining professional interaction with clients and management, and supporting non-motorized waterfront activities.

Qualifications

• Current and valid USCG License and valid TWIC card required.
• Must be able to work in all types of weather conditions.
• Previous dock/marina experience preferred.

Responsibilities

• Direct ferry operations and ensure safe, efficient vessel performance.
• Serve as primary onboard liaison with USCG regarding compliance.
• Administer training and drills aboard the vessel.
• Verify boat ticket admissions and sell tickets.
• Maintain logs and records; interact professionally with customers.
• Dock hand tasks and support waterfront operations.

Skills

Small boat handling

Customer service

Dock/marina experience

Education

USCG License

TWIC Card

Job description

Guest Services, Inc. seeks a Captain to direct ferry operations and safely operate the vessel, serving as the main on-board liaison with the USCG for compliance. The role includes administering training and drills and ensuring a high level of customer service on board.

The Captain oversees safe passenger embarkation, ticketing, and logs while maintaining professional interaction with clients and management, and supporting non-motorized waterfront activities.