FEMA - Program Delivery Specialist

CDM Smith; Owensboro (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Disaster Program Delivery Specialist to manage applicant data and support FEMA's processes. This role involves reviewing damage details, coordinating inspections, and ensuring effective communication with applicants. You will play a crucial part in the recovery efforts, working both in the office and field locations, while demonstrating strong organizational and communication skills. If you are a U.S. citizen with a passion for helping communities recover, this is the perfect opportunity for you to make a meaningful impact.

Qualifications

• Must be a U.S. citizen and able to obtain a FEMA Badge.
• 5 years of in-field experience required.

Responsibilities

• Collect and review applicant data for eligibility and priority assignments.
• Support communication with applicants and coordinate document transmittals.
• Assist with claims process and validate damage details.

Skills

Organizational Skills

Attention to Detail

Customer Service Skills

Written Communication

Oral Communication

Adaptability

Education

High School Diploma or equivalent

Bachelor's Degree

Job description

40509BR

Requisition ID: 40509BR

Business Unit: FSU

Job Description:

The Disaster Program Delivery Specialist:

1. Collects, coordinates and/or reviews applicant data to determine eligibility and priority of assignments to include but not limited to: audits for completeness, reviews information gathered during the Preliminary Damage Assessment (PDA) for assigned applicants, completes exploratory calls to gather information from applicants, and understands each applicants’ projects and recovery priorities.
2. Supports the communication process with the applicant about their status by scheduling regular meetings, tracking and following up with the applicants on FEMA’s requests. Coordinates transmittal of documents through FEMA’s Consolidated Resource Centers utilizing a web-based tool, schedules site inspections with the applicants and Site Inspector Task Force Leader and identifies when technical expertise may be needed throughout the program delivery process.
3. Supports the claims process by reviewing and validating damage details, scopes of work, and costs with the applicant. Participates in regular FEMA meetings by providing updates on work status and may evaluate claims and make recommendations to FEMA as to whether the claim is eligible. Assists with the development of the Determination Memo and communicating final determinations to the applicants during close out. Conducts an exit briefing with the applicant. Performs other duties as required.
4. May coordinate and complete basic to moderately complex site inspections to validate and record damage to assist in the FEMA Public Assistance grant delivery process.

Must be a U.S. Citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.

Job Title: FEMA - Program Delivery Specialist

Group: WAF Field Mod Fringe

Employment Type: Temporary

Minimum Qualifications:

1. High School Diploma or equivalent. Domestic travel is required.
2. 5 years of in-field experience (2 years of in-field experience with a bachelor’s degree).

EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

Why CDM Smith?: Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith)

Job Site Location: United States - Nationwide

Amount of Travel Required: 100%

Assignment Category: Fulltime-Temporary

Visa Sponsorship Available: No - We will not support sponsorship, i.e. H-1B or TN Visas for this position

Skills and Abilities:

1. Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.
2. Demonstrates good organizational skills to balance and prioritize work.
3. Good attention to detail and customer service skills.
4. Good written and oral communication skills.
5. Ability to adapt to change quickly and remain flexible.

Pay Range Minimum: $27.30

Pay Range Maximum: $48.30

Additional Compensation: All bonuses at CDM Smith are discretionary and may or may not apply to this position.

Work Location Options: Successful candidate will be required to work in office and field locations as needed.

Driver's License Requirements: An appropriate and valid driver's license is required.