Federation Outreach & Engagement Manager

Jewish Family Services of Greensboro; Greensboro, Northern (NC, KY); Hybrid; USD 50,000 - 57,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

FSA

Paid time off

Holidays

Parental leave

403(b) match

Job summary

Greensboro Jewish Federation seeks an Outreach & Engagement Manager to create pathways for individuals and families to connect with Jewish life through programs, partnerships, volunteer initiatives, and scholarships.

The role leads PJ Library programs, coordinates with synagogues and partners, and manages engagement data, festivals, and community initiatives to build a vibrant, inclusive Jewish community in Greensboro.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Strong written and verbal communication skills.
• Ability to work collaboratively with volunteers, community partners, and colleagues.
• Experience with databases, registration systems, and digital tools used to manage programs.

Responsibilities

• Develop and implement outreach programs that connect people to Jewish life and Federation activities.
• Identify newcomers and build referral pathways with community partners.
• Coordinate with synagogues and partners to plan and execute joint programs.
• Recruit, engage, and support volunteers and lay leaders in outreach initiatives.
• Maintain accurate engagement data in Federation's database and track program participation.
• Lead family engagement strategies including PJ Library and PJ Our Way, with partnerships.

Skills

Communication skills

Organizational skills

Collaboration

Project management

Education

Bachelor's degree

Tools

Registration systems

Email platforms

Databases

Job description

Greensboro Jewish Federation - Outreach & Engagement Manager

Reports to: Director of Financial Resource Development

Status: Full-time, Exempt

About the Federation

The Greensboro Jewish Federation empowers and unites a thriving Jewish community across generations that strives to create a vibrant community, building a world no longer in need of repair. The Federation supports Jews in our community, in Israel, and worldwide. Locally, the Federation offers educational and cultural programming, networking and social events, and scholarships and grants. It fosters relationships and cooperation among Jewish individuals, Jewish organizations, and the community-at-large and advocates for the Jewish community’s priorities and concerns.

Summary

The Outreach & Engagement Manager creates meaningful pathways for individuals and families to connect with Jewish life and the Greensboro Jewish community. Through programs, partnerships, volunteer engagement, grants and scholarships, and intentional outreach and follow-up, this position helps people move from initial connection to deeper participation in Jewish communal life.

The ideal candidate is both a relationship-builder and a strong program and project manager: someone who enjoys connecting with people, turning ideas into well-executed programs, collaborating with volunteers and community partners, and creating opportunities for people to find their place in Jewish community.

Job Duties

Community Outreach & Engagement

• Develop and implement programs and initiatives that create meaningful opportunities for people to connect with Jewish life, Federation, and one another, including:
• Maintain an intentional process for identifying and welcoming newcomers, making personal connections, connecting them with appropriate community resources and opportunities, and developing referral pathways with community partners.
• Serve as Federation's primary staff liaison for collaborative community-wide Jewish programming, working with synagogues and other community partners to coordinate existing programs and identify opportunities for future collaboration.
• Recruit, engage, and support volunteers and lay leaders in outreach and engagement initiatives, developing committees, advisory groups, or other volunteer structures when appropriate.
• Maintain accurate engagement information in Federation's database, including program participation, interests, and relevant relationship information.
• Lead Federation's strategy for engaging Jewish families with children within a broader approach to family engagement, including public-school families, grandparents, newcomers, and families who may not currently participate in other Jewish institutions.
• Administer PJ Library and PJ Our Way, including subscription management, reporting, grant requirements, and ongoing communication with the Harold Grinspoon Foundation.
• Develop and execute approximately 6–8 PJ Library and family engagement programs annually in partnership with volunteers and community organizations.
• Connect families with Jewish youth organizations and opportunities, including summer camp, Israel experiences, BBYO, and other regional and national programs.
• Develop and implement a robust young adult engagement strategy that builds relationships among young adults while creating pathways into broader Federation programs, community initiatives, leadership opportunities, and philanthropic engagement.
• Partner with the Director of Financial Resource Development in developing Federation's young leadership initiative and, once established, support participant recruitment, engagement, and program implementation.
• Serve as Federation's staff lead for the annual Triad Jewish Film Festival, overseeing planning and execution including film rights and licensing, venues, budget, ticketing, registration, logistics, and volunteers.
• Staff and support the Film Festival Committee and work with volunteer leadership to select films, shape programming, and expand community participation.
• Develop partnerships and community connections that broaden the Festival's reach within both the Jewish and greater Greensboro communities.
• Manage Greensboro's participation in Partnership2Gether Hadera-Eiron and the Southeast Consortium, maintaining relationships with Partnership staff and participating communities and local volunteer leadership.
• Promote Partnership2Gether programs and opportunities and recruit Greensboro community members to participate in appropriate local, regional, and international initiatives.
• Plan and coordinate visiting Partnership delegations and other Partnership programs in Greensboro, including recurring youth and teen delegation opportunities when offered.
• Support opportunities for Greensboro community members to connect with Israel and partner communities through missions, exchanges, educational programs, and other initiatives.

Grants, Scholarships & Access to Jewish Experiences

• Administer and promote Federation's portfolio of grants and scholarships that help community members access Jewish camp, Israel experiences, youth and educational programs, Holocaust education, leadership development, and other Jewish experiences.
• Manage application, interview, award, communication, recordkeeping, reporting, and follow-up processes with professionalism, sensitivity, and strong attention to detail.
• Help individuals and families understand and access available resources, collaborating with Jewish Family Services and other community partners as appropriate to reduce financial barriers to participation in Jewish experiences.

Program & Organizational Management

• Lead assigned programs and events from concept through completion, coordinating effectively with administrative, marketing, volunteer, and other staff support while maintaining ownership of timelines, communication, and successful execution.
• Develop annual program plans, budgets, and narratives for assigned areas and responsibly manage programs within approved budgets.
• Evaluate programs and use participation and feedback to strengthen future programming.
• Work occasional evenings and weekends as required by programs and community events.
• Other duties as assigned, based on the needs of the organization.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Approximately three or more years of relevant professional experience in community engagement, nonprofit programming, event or project management, relationship management, Jewish communal service, or a related field.
• Ability to work collaboratively with volunteers, community partners, and colleagues while taking independent ownership of assigned responsibilities.
• Experience working collaboratively with volunteers, community partners, and colleagues.
• Strong written and verbal communication skills.
• Strong organizational skills, attention to detail, follow-through, and ability to manage multiple projects and timelines.
• Ability to work collaboratively as part of a team while taking independent ownership of assigned responsibilities.
• Comfort learning and using databases, registration systems, email platforms, and other digital tools used to manage programs and relationships.
• Familiarity with Jewish communal life, traditions, organizations, and/or contemporary Jewish experiences as well as worldwide Jewish concerns, with the ability to speak authentically and enthusiastically about the value of Jewish community and engagement.

Salary

The salary range for this full-time, exempt position is $50,000–$57,000, commensurate with qualifications and experience.

Benefits

• medical
• dental
• vision
• life insurance
• Flexible Spending Account options
• generous Paid Time Off
• paid holidays
• parental leave
• a 403(b) match

Inclusivity Statement

Greensboro Jewish Federation is committed to building a welcoming and inclusive Jewish community and encourages qualified candidates with a wide range of backgrounds and experiences to apply.