Federal Work Study, Testing Services

Ivy Tech Community College of Indiana; Muncie (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Ivy Tech Community College offers on-campus, part-time work-study positions within Testing Services at the downtown Francis Ball Building. Roles provide proctoring responsibilities, customer service duties, and general office support while balancing class schedules.

Selected students must be eligible for federal work-study, be enrolled in at least 6 credits, and capable of lifting 20 lbs. This campus job supports growth and real-world experience.

Qualifications

• Eligible for Federal Work Study funding.
• Able to work independently.
• Capable of lifting up to 20 lbs.
• Currently enrolled and passing all classes.
• Experience with PC-compatible equipment and proficiency in Microsoft Office Suite.

Responsibilities

• Answer phones.
• Respond to customer queries.
• Promote, demonstrate, and maintain a professional manner and appearance.
• Assist in keeping the assessment and certification centers organized, clean, supplied, and well-maintained.
• Complete all required proctoring for high-stakes testing and employee training.
• Stay current with exam protocol changes.
• Provide general office support.
• Other duties as deemed by supervisor.

Skills

Independent work

Customer service

Physical ability (lift 20 lbs)

Currently enrolled

Education

High school diploma or GED

Enrolled in at least 6 credit hours per semester

Tools

Microsoft Office Suite

Job description

Work-Study positions are federally funded, part-time positions. Each position will have a specific set of responsibilities that will be explained during the interview process. We are excited to offer an on-campus job position for college students! This is a fantastic opportunity to gain valuable work experiences while balancing your academic commitments. We're seeking motivated students who are eager to join the Ivy Tech team!

Why work with us?

• Flexible Hours: Positions are designed to fit around your class schedule
• Diverse Opportunities: Work in a range of settings including academic departments, research labs, and student services.
• Supportive Environment: Be part of a collaborative and dynamic team.
• Relevant Experience: Gain experience related to your program of study or future career goals.

The part-time support staff assists with the daily operations of Testing Services at the downtown Francis Ball Building. To provide appropriate proctoring services for non-Ivy Tech students according to required protocols and guidelines.

• Answer phones.
• Respond to customer queries.
• Promote, demonstrate, and maintain a professional manner and appearance.
• Assist in keeping the assessment and certification centers organized, clean, supplied, and well-maintained.
• Complete all required proctor for high stakes testing and employee training.
• Stay current with exam protocol changes.
• Provide general office support.
• Other duties as deemed fit by supervisor.

Qualifications

• Must be eligible for work study funding (Financial aid)
• Must be able to work independently.
• Must be able to lift a minimum of 20 lbs.
• Must be currently enrolled, registered, and passing all classes.
• Must have experience working with PC-compatible equipment software and be proficient in Microsoft Office Suite software.
• Should demonstrate good customer service skills.

To Qualify for our Federal Work Study program students:

• Must be authorized to work in the United States
• Must have a high school diploma or GED.
• Students must be enrolled in at least 6 credit hours each semester.
• Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
• Students must have a current and completed FAFSA on file.
• Student must demonstrate financial need.

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Official transcripts required upon hiring.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.

As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.

As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana’s only full-fledged community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations.

Benefits

• Competitive benefits and professional development programs
• The most advanced technologies in our classrooms and training facilities
• Collaborative and innovative culture with a focus on creativity and employee belonging
• Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace