Federal Work Study Student - Bookstore Worker

Georgia Department of Revenue; Griffin (GA); On-site; USD 14,000 - 19,000; Part time

Job summary

Southern Crescent Technical College in Griffin offers a Federal Work Study position as a College Bookstore Worker. You will provide customer service, assist with book selections, and help maintain inventory and displays in the campus bookstore.

Under supervision, you will greet customers, answer questions, and route calls to staff. You must be enrolled as a student, with financial need, and have a high school diploma or GED.

Qualifications

• Experience in customer service and retail roles.
• Experience maintaining inventory and shelf stocking.
• Ability to greet customers and answer questions courteously.
• Experience handling calls and routing to appropriate staff.

Responsibilities

• Assist customers in the college bookstore and help with book selections.
• Greet customers, answer questions, and route inquiries to staff.
• Display merchandise attractively and participate in promotions.
• Assist with inventory, pricing displays, and clerical duties.

Skills

Customer service

Retail sales

Inventory control

Phone etiquette

Education

High school diploma or GED

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Federal Work Study Student - Bookstore Worker

Agency:

Southern Crescent Technical College

Job Requisition ID:

JR0000003109

Shift:

Day (United States of America)

Compensation Details:

$12.00/HOUR

Job Description:

FEDERAL WORK STUDY PROGRAM

College Bookstore Worker

Location: Griffin

Supervisor: Terri George

Hours: 8:00 a. – 6:00 p.

Hourly Rate: $12.00

Under general supervision, provides assistance to customers in the college bookstore. Greets customers in a pleasing manner, answers questions from students and instructors, and assists with book selections. Answers, screens and routes telephone calls promptly and courteously to appropriate staff.

Delivers complete, accurate and legible messages in a timely manner. Properly responds to all inquiries and requests for information in a courteous and timely manner.

Accepts direction and feedback from supervisors and follows through appropriately.

Assists in the displaying of merchandise in an attractive manner to invite positive customer response; Mentions special sales and/or promotions to customers in a courteous manner.

Assists with the day-to-day operation of the bookstore; Ensures retail sales prices are clearly marked or displayed on or beneath items.

Assists with sales and promotional activities; Assists with conducting inventory. Performs general clerical duties; Keeps shelves adequately supplied with textbooks, supplies, clothing, snacks, drinks and other merchandise. Rotates stock as needed

Assists with maintaining an orderly and clean environment in and around the store, keeping aisles clear of clutter, grounds free of litter

Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately.

Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a “can do” approach to work.

Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.

Minimum Qualifications:

Experience in business management, or related field and/or equivalent work experience in retail sales, marketing and merchandising with an emphasis in customer service. Experience in inventory control; must be able to routinely lift up to 25 pounds, bend, stoop and stand for long periods of time.

Minimum Qualifications:

High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.