Federal Training Specialist & Learning Designer

ASM Research, An Accenture Federal Services Company; Oklahoma City (OK); On-site; USD 80,000 - 102,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Training Specialist, Mid to design and deliver end-to-end training programs for users, support staff, and managers in a mission-critical federal environment. You will conduct needs analyses, define learning objectives, and develop blended curricula including instructor-led, virtual, e-learning, and performance support materials.

You will partner with product owners and IT teams to keep training aligned with system changes and agile

Qualifications

• Bachelor's degree in Education, Training, Human Resources, IT, or related field, or equivalent work experience.
• Typically 4–7 years of experience in technical training, instructional design, or training and development.
• Demonstrated proficiency with instructional design methodologies and adult-learning principles.
• Experience designing, developing, and delivering training for technical systems or complex business processes.
• Strong communication, presentation, facilitation, and stakeholder-management skills.
• Ability to manage multiple training initiatives simultaneously and meet deadlines in a fast-paced environment.

Responsibilities

• Perform training needs analyses and define role-based learning objectives for diverse user groups such as end users, help desk, and technical staff.
• Design and develop blended training solutions including classroom/virtual courses, e-learning modules, simulations, exercises, job aids, and quick-reference guides.
• Convert complex technical concepts, workflows, and compliance requirements into clear, practical examples, scenarios, and case studies aligned to real program use cases.
• Create and maintain reusable templates, storyboards, and content standards to keep training consistent across courses, releases, and delivery channels.
• Configure and use learning management systems (LMS) to manage curricula, enrollments, automated assignments, and completion tracking, and to produce training metrics for stakeholders.
• Facilitate training events (in-person and virtual), manage learner engagement and discussions, and adjust delivery based on participant feedback and real-time observation.
• Evaluate training effectiveness using assessments, surveys, on-the-job performance checks, and adoption indicators; recommend and implement content and delivery improvements.
• Partner with product owners, system administrators, and project teams to keep training synchronized with system changes, agile releases, and deployment timelines.
• Support change-management activities by coordinating training schedules, communications, and readiness activities related to new system or process rollouts.

Skills

Communication

Presentation

Facilitation

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

e-learning tools

collaboration platforms

Job description

ASM Research, An Accenture Federal Services Company, seeks a Training Specialist, Mid to design and deliver end-to-end training programs for users, support staff, and managers in a mission-critical federal environment. You will conduct needs analyses, define learning objectives, and develop blended curricula including instructor-led, virtual, e-learning, and performance support materials.

You will partner with product owners and IT teams to keep training aligned with system changes and agile