Federal Systems Integrator Account Executive

PagerDuty; Washington (District of Columbia); On-site; USD 130,000 - 154,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Flexible work arrangements

Company equity

Employee stock purchase program

Paid parental leave

Volunteer time off

Hack weeks

Mental wellness programs

Job summary

PagerDuty is seeking a Federal Systems Integrator Account Executive to drive strategic growth across top-tier FSIs and embed PagerDuty’s Operations Cloud into large federal bids. You will partner with senior FSI executives to deliver automated incident response and AIOps solutions for government missions.

The role emphasizes cross-sell/upsell, complex sales motions, MEDDICC-anchored account planning, and a path to long-term retention with the federal ecosystem.

Qualifications

• 8+ years in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle federal sales.
• Experience selling to and influencing senior executives at top-tier FSIs.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own and grow defined Federal Systems Integrator accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted senior relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Skills

Public sector & FSI sales

Quota management

Executive selling

Relationship-building

Communication

Education

Bachelor's degree or equivalent

Tools

MEDDICC

Salesforce (SFDC)

Job description

PagerDuty is seeking a Federal Systems Integrator Account Executive to drive strategic growth across top-tier FSIs and embed PagerDuty’s Operations Cloud into large federal bids. You will partner with senior FSI executives to deliver automated incident response and AIOps solutions for government missions.

The role emphasizes cross-sell/upsell, complex sales motions, MEDDICC-anchored account planning, and a path to long-term retention with the federal ecosystem.