Federal IT Technical Writer with Secret Clearance

ASM Research, An Accenture Federal Services Company; Austin (TX); On-site; USD 64,000 - 72,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Technical Writer to develop, edit, and maintain clear documentation supporting enterprise IT operations in a federally regulated environment. You will translate complex information into accessible content and collaborate with engineers, ITSM leaders, and governance teams.

The role covers the full documentation lifecycle from information gathering to publication, ensuring alignment with standards and usability best practices for

Qualifications

• Bachelor’s degree in English, Technical Writing, Communications, IT, or related field, or equivalent relevant work experience.
• 0–3 years of progressively responsible experience in technical writing, documentation, or related communication roles.
• Ability to understand and communicate complex technical information clearly for varied audiences.
• Training or practical experience with documentation tools (word processing, PDF, and help-authoring/publishing tools).
• Strong writing, editing, proofreading, organization, and version control.

Responsibilities

• Translate complex technical and security information into clear user guides, SOPs, workflows, and reference materials for varied audiences.
• Interview engineers, analysts, product owners, and ITSM leaders to gather and validate information.
• Apply structured writing principles and templates to create cohesive, findable content across manuals and training materials.
• Produce and maintain content in formats including web-based help, printable documentation, and training materials.
• Apply plain-language principles, accessibility standards, and federal guidelines to improve clarity and compliance.
• Coordinate review cycles and maintain auditable change history.
• Collaborate with agile and DevOps delivery teams to update documentation with frequent releases.
• Support documentation needs for enterprise IT services (cloud, cybersecurity, ITSM) for Federal Client operations.
• Align documentation with ITIL-based service management practices and governance.

Skills

Technical Writing

Documentation Tools

Editing & Proofreading

Clear Communication

Education

Bachelor's degree

Equivalent work experience

Tools

Word Processors

PDF Tools

Help Authoring

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Technical Writer to develop, edit, and maintain clear documentation supporting enterprise IT operations in a federally regulated environment. You will translate complex information into accessible content and collaborate with engineers, ITSM leaders, and governance teams.

The role covers the full documentation lifecycle from information gathering to publication, ensuring alignment with standards and usability best practices for