Federal IT Program Manager — Agile & Digital Modernization

RIVA Solutions, Inc.; Reston (VA); Hybrid; USD 150,000 - 160,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, and Vision Coverage

Life Insurance

401(k) Retirement Plan with Company M

HSA/FSA Spending Accounts

Long- and Short-Term Disability

Wellness Program Initiatives

RIVA Flex (Hybrid Support)

Job summary

RIVA Solutions is seeking a Program Manager to oversee delivery and operational management for AHRQ Web Services and Information Resources support. You will lead cross‑functional teams, manage contracts, stakeholder relationships, budgets, risk, and quality assurance to ensure high‑quality digital services that meet federal standards.

The role emphasizes adherence to accessibility, governance, and modernization initiatives, supporting the agency’s mission to disseminate healthcare research

Qualifications

• Demonstrated experience managing Federal IT, web services, information resources, or public health‑related programs.
• Experience managing multi‑disciplinary teams including project managers, developers, UX/content strategists, web administrators, QA testers, accessibility specialists, librarians/IR staff, analysts, and infrastructure resources.
• Strong knowledge of PMBOK‑aligned project management, Agile/Scrum or Kanban delivery, risk management, communications management, quality management, and financial reporting.
• Experience preparing and presenting status reports, budget reports, staffing plans, roadmaps, risk registers, issue logs, and executive briefings.
• Ability to maintain strong client relationships, manage competing priorities, communicate effectively, and resolve issues across diverse stakeholder groups.
• Familiarity with Section 508, Federal web standards, Drupal/WCMS, cloud/web operations, data visualization, search, analytics, and digital modernization concepts.

Responsibilities

• Provide overall program leadership, staffing oversight, delivery accountability, and day‑to‑day management for AHRQ Web Services and Information Resources support task areas.
• Manage work assignments to address fluctuating workloads, stakeholder priorities, release schedules, modernization initiatives, and operational support needs.
• Serve as the primary client interface with the Contracting Officer Representative, Task Order Officer, Government stakeholders, and partner contractors.
• Facilitate status meetings, sprint and release reviews, milestone demonstrations, leadership briefings, and stakeholder coordination sessions.
• Prepare monthly reports covering activities, deliverables, budgets, financial status, workloads, risks, issues, staffing, accomplishments, and planned work.
• Ensure effective collaboration among contractor staff, Government personnel, AHRQ program offices, AHRQ IT, HHS ODCIO, hosting vendors, and partner contractors.
• Identify schedule, cost, quality, staffing, security, accessibility, and technical risks; recommend mitigation strategies and escal… as needed.
• Oversee Agile/Scrum and Kanban delivery practices, backlog management, sprint planning, retrospectives, and continuous improvement activities.
• Manage quality assurance, accessibility compliance, content quality, performance metrics, deliverable reviews, and corrective action planning.
• Support contract compliance, staffing plans, onboarding, transitions, knowledge transfer, SOP development, resource forecasting, and performance management.
• Coordinate strategic roadmap planning for Drupal/WCMS modernization, website consolidation, AI/search initiatives, data visualization, accessibility, and IR service improvements.

Skills

PMBOK-aligned project management

Agile/Scrum Kanban

Risk management

Financial reporting

Client relationship management

Tools

Jira

Confluence

Agile dashboards

DevSecOps

Job description

RIVA Solutions is seeking a Program Manager to oversee delivery and operational management for AHRQ Web Services and Information Resources support. You will lead cross‑functional teams, manage contracts, stakeholder relationships, budgets, risk, and quality assurance to ensure high‑quality digital services that meet federal standards.

The role emphasizes adherence to accessibility, governance, and modernization initiatives, supporting the agency’s mission to disseminate healthcare research