Program Manager

RIVA Solutions Inc.; Reston (VA); Hybrid; USD 126,000 - 154,000; Full time

Benefits offered by this job

Paid Time Off / Sick Leave

401(k) Retirement Plan with Company Match

Pet Insurance

Job summary

RIVA Solutions Inc. is looking for a Program Manager to lead operational management for Federal web services. This role requires overseeing cross-functional teams and ensuring high-service delivery standards while meeting Federal compliance.

The ideal candidate will have experience managing IT programs and strong knowledge of Agile methodologies. Attractive salary of $140,000 and a hybrid work model are offered including various health and wellness benefits.

Qualifications

• Strong knowledge of PMBOK
• Experience with cross-functional teams
• Ability to maintain client relationships

Responsibilities

• Lead overall program and day-to-day management
• Manage work assignments for stakeholder priorities
• Facilitate status meetings and reviews

Skills

Leadership

Agile/Scrum methodologies

Risk management

Stakeholder management

Financial reporting

Education

Experience managing Federal IT or health-related programs

PMP or similar certification

Tools

Jira

Confluence

Job description

Position

Program Manager

Location

Hybrid or Remote

Terms

Full Time

Clearance

U.S. Citizenship Preferred; Ability to Obtain Public Trust

Travel

0–10%

Position Overview

RIVA Solutions is seeking a Program Manager to oversee delivery and operational management for Federal web services and information resources support. The ideal candidate will manage cross‑functional teams, contract performance, stakeholder relationships, financial reporting, risk management, quality assurance, and strategic modernization initiatives. This role is responsible for ensuring high‑quality service delivery, customer satisfaction, and compliance with Federal standards while supporting the Federal client’s mission to disseminate healthcare research evidence through modern digital services.

Core Responsibilities

• Provide overall program leadership, staffing oversight, delivery accountability, and day‑to‑day management for Federal web services and information resources support task areas.
• Manage work assignments to address fluctuating workloads, stakeholder priorities, release schedules, modernization initiatives, and operational support needs.
• Serve as the primary client interface with the Contracting Officer Representative, Task Order Officer, Government stakeholders, and partner contractors.
• Facilitate status meetings, sprint and release reviews, milestone demonstrations, leadership briefings, and stakeholder coordination sessions.
• Prepare monthly reports covering activities, deliverables, budgets, financial status, workloads, risks, issues, staffing, accomplishments, and planned work.
• Ensure effective collaboration among contractor staff, Government personnel, Federal client program offices, Federal client IT, Federal IT operations stakeholders, hosting vendors, and partner contractors.
• Identify schedule, cost, quality, staffing, security, accessibility, and technical risks; recommend mitigation strategies and elevate issues as needed.
• Oversee Agile/Scrum and Kanban delivery practices, backlog management, sprint planning, retrospectives, and continuous improvement activities.
• Manage quality assurance, accessibility compliance, content quality, performance metrics, deliverable reviews, and corrective action planning.
• Support contract compliance, staffing plans, onboarding, transitions, knowledge transfer, SOP development, resource forecasting, and performance management.
• Coordinate strategic roadmap planning for Drupal/WCMS modernization, website consolidation, AI/search initiatives, data visualization, accessibility, and IR service improvements.

Minimum Qualifications

• Demonstrated experience managing Federal IT, web services, digital communications, information resources, or public health‑related programs.
• Experience managing multi‑disciplinary teams including project managers, developers, UX/content strategists, web administrators, QA testers, accessibility specialists, librarians/IR staff, analysts, and infrastructure resources.
• Strong knowledge of PMBOK‑aligned project management, Agile/Scrum or Kanban delivery, risk management, communications management, quality management, and financial reporting.
• Experience preparing and presenting status reports, budget reports, staffing plans, roadmaps, risk registers, issue logs, and executive briefings.
• Ability to maintain strong client relationships, manage competing priorities, communicate effectively, and resolve issues across diverse stakeholder groups.
• Familiarity with Section 508, Federal web standards, Drupal/WCMS, cloud/web operations, data visualization, search, analytics, and digital modernization concepts.

Preferred Qualifications

• PMP, Certified ScrumMaster (CSM), SAFe, ITIL, or similar program/project management certification.
• Experience supporting Federal, Federal client, public health, healthcare quality, research dissemination, or scientific communications programs.
• Experience managing contracts with multiple task orders, subcontractors, cross‑functional teams, budget tracking, and PMO governance.
• Experience with Jira, Confluence, Agile dashboards, CMMI/ISO quality processes, DevSecOps, ATO/security coordination, and customer experience metrics.

Salary

$140K

Benefits

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• 401(k) Retirement Plan with Company Match
• HSA/FSA Spending Accounts
• Long‑Term and Short‑Term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex (Flexible Hours and Hybrid Support, where applicable)
• Additional Workplace Benefits

Equal Opportunity Statement

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class.

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