Federal IT Delivery Executive: Multi-Site Ops Leader

Accenture Federal Services Careers Marketplace; Washington; On-site; USD 135,000 - 279,000; Full time

Job summary

Accenture Federal Services is seeking a Delivery Executive to oversee a multi-site IT operations contract, ensuring secure, standardized and adaptable infrastructure and exceptional client support to advance mission outcomes.

You will lead cross-functional teams, implement automated processes, strengthen cybersecurity, and drive data-driven improvements while maintaining strong client partnerships in a fast-paced government environment.

Qualifications

• Proven experience in overseeing large-scale, multi-site IT operations.
• Strong understanding of IT infrastructure and service delivery models.
• Experience in implementing standardized processes and automation in IT services.
• Knowledge of cybersecurity practices and regulatory compliance requirements.
• Proficiency in data-driven decision-making and continuous improvement methodologies.
• Familiarity with emerging technologies, including AI and workflow automation tools.
• Excellent leadership, communication, and client relationship management skills.

Responsibilities

• Lead and manage the client’s multi-site operations, ensuring efficient and effective service delivery.
• Develop strategies to provide superior customer experiences with minimal effort required from the client.
• Implement standardized processes and automation to achieve faster and more consistent IT service delivery.
• Enhance the organization’s cybersecurity posture and ensure compliance with relevant regulations.
• Drive data-driven operations and continuous improvement through process optimization and workflow automation.
• Incorporate emerging technologies, such as AI, chatbots, and virtual agents, where feasible and approved by the Government.
• Maintain strong communication and partnership with the client to ensure alignment with their strategic goals.

Skills

Leadership

Client relationship management

Data-driven decisions

Cybersecurity awareness

Multi-site operations

Regulatory compliance

Communication

Strategic thinking

Tools

AI

Workflow automation

Job description

Accenture Federal Services is seeking a Delivery Executive to oversee a multi-site IT operations contract, ensuring secure, standardized and adaptable infrastructure and exceptional client support to advance mission outcomes.

You will lead cross-functional teams, implement automated processes, strengthen cybersecurity, and drive data-driven improvements while maintaining strong client partnerships in a fast-paced government environment.