Federal Identity Credentialing Specialist

One Federal Solution; BLOOMINGTON (MN); On-site; USD 42,000 - 70,000; Full time

Job summary

One Federal Solution seeks Credentialing Specialists to support a large federal identity credentialing program. You will perform enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with credentialing policies and security procedures.

This role supports secure identity operations at facilities nationwide. Responsibilities include managing appointments, issuing SmartID credentials, lifecycle activities, and maintaining records.

Qualifications

• High School Diploma required; 4 years of related work experience may substitute education.
• Experience providing administrative or operational support in a professional environment.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at assigned federal facilities.
• Assist with enrollment, issuance, activation, and maintenance of identification credentials.
• Manage daily appointments using the credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other credential lifecycle activities.
• Maintain credential inventory and accountability using credential inventory management tools.
• Secure credentials in accordance with established security requirements.
• Coordinate issuance and activation appointments with employees and contractors.
• Maintain accurate records of credential issuance, collection, and inventory activities.
• Perform Registrar, Activator, and Card Custodian responsibilities as assigned.
• Support shipment of credentialing materials and Light Activation Kits when required.
• Respond to applicant questions regarding credential status and issuance.
• Provide administrative support, documentation management, scheduling, and operational support.
• Ensure compliance with credentialing policies, security procedures, and quality standards.
• Perform additional identity management and credentialing duties as assigned.

Skills

Organizational

Customer service

Communication

Multitasking

Attention to detail

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

USAccess

Job description

One Federal Solution seeks Credentialing Specialists to support a large federal identity credentialing program. You will perform enrollment, issuance, activation, inventory management, and customer support while ensuring compliance with credentialing policies and security procedures.

This role supports secure identity operations at facilities nationwide. Responsibilities include managing appointments, issuing SmartID credentials, lifecycle activities, and maintaining records.