Federal Identity Credentialing Specialist

One Federal Solution; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide, requiring strong organizational and communication skills

Qualifications

• High School Diploma required; 4 years related experience may substitute.
• Experience providing administrative or operational support.
• Strong organizational, customer service, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support day-to-day credentialing operations at federal facilities.
• Assist enrollment, issuance, activation, and maintenance of credentials.
• Manage daily appointments using credentialing scheduling system.
• Issue and activate SmartID and access credentials.
• Maintain credential inventory and accountability using credential inventory management tools.
• Respond to applicant questions regarding credential status and issuance.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Microsoft Office

Education

High School Diploma

Tools

USAccess

Fixed Credentialing Units

Light Activation Kits

Credential printers

Scanners

Laptops

Job description

One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory management, and customer support activities while ensuring compliance with established credentialing policies and security procedures.

This position supports secure identity management operations at federal facilities nationwide, requiring strong organizational and communication skills