Federal Health Tech Support Specialist

Oracle Corporation; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Oracle Health seeks a Customer Service Admin to support Federal agencies across DoD, Coast Guard, VA and Indian Health Service. You will manage user access provisioning and resolve issues via phone or tickets to ensure smooth operation of our health IT systems.

You'll work with clinicians, administrators, and internal tech teams to uphold data privacy and security, enabling timely, reliable access that supports patient care across diverse settings.

Responsibilities

• Manage user account provisioning – setting up, updating, or removing access as needed.
• Resolve technical or administrative issues submitted via phone or our ticketing system.
• Collaborate with healthcare providers, administrators, and internal technical teams to ensure smooth system use and data privacy compliance.
• Help deliver timely, seamless access to critical systems to support patient care.

Job description

Oracle Health seeks a Customer Service Admin to support Federal agencies across DoD, Coast Guard, VA and Indian Health Service. You will manage user access provisioning and resolve issues via phone or tickets to ensure smooth operation of our health IT systems.

You'll work with clinicians, administrators, and internal tech teams to uphold data privacy and security, enabling timely, reliable access that supports patient care across diverse settings.