Federal Enterprise Growth & Renewal Lead

Citrix; United States; On-site; USD 147,109 - 251,556; Full time

Job summary

Cloud Software Group in the United States is seeking a Federal Account Manager to drive revenue growth within existing U.S. Federal Government customers by expanding adoption, footprint, and renewal success. The role focuses on customer expansion, platform utilization, and long‑term value.

This position requires navigating complex government environments, engaging multiple stakeholders, and executing disciplined account plans to achieve strong net revenue retention and high customer satisfaction.

Qualifications

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers.
• Proven success driving adoption, expansion, and retention within existing Federal Civilian accounts.
• Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles.
• Experience managing complex, multi-stakeholder environments and long sales cycles.
• Experience collaborating with technical teams, customer success organizations, and partners.
• Strong communication, negotiation, and account planning skills.
• Ability to operate in secure, regulated Federal environments.

Responsibilities

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies.
• Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas.
• Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long‑term customer relationships.
• Develop and maintain multi‑year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles.
• Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels.
• Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes.
• Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization.
• Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities.
• Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes.
• Provide customer feedback and market insights to inform go‑to‑market strategy, product roadmap priorities, and adoption programs.

Skills

Federal government sales

Account management

Multi-stakeholder collaboration

Negotiation

Contracting knowledge

Communication

Security/compliance

Education

Bachelor’s degree

Job description

Cloud Software Group in the United States is seeking a Federal Account Manager to drive revenue growth within existing U.S. Federal Government customers by expanding adoption, footprint, and renewal success. The role focuses on customer expansion, platform utilization, and long‑term value.

This position requires navigating complex government environments, engaging multiple stakeholders, and executing disciplined account plans to achieve strong net revenue retention and high customer satisfaction.