Federal Engagement Director — EHR Implementations

HITEC; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

Oracle Health Federal is seeking a Senior Director to lead the Federal Engagement Management team for EHR implementations across IHS, DoW, and VA. You will set strategic direction, oversee delivery, and drive program governance to ensure client satisfaction and business success.

The role requires extensive federal healthcare program experience, executive-level relationship management, and the ability to manage budgets, risks, and resources across complex deployments.

Qualifications

• 4+ years of consulting services senior management with P&L responsibility.
• 10+ years of consulting or relevant industry experience.
• Experience leading managers and teams, including responsibility for people, projects, clients, and financial performance.
• Experience leading complex Federal healthcare or comparable regulated implementation programs.
• Experience managing budgets, forecasts, and resource allocation.
• Ability to set organizational direction, manage resources, and deliver measurable results.
• Demonstrated ability to maintain executive-level client relationships and resolve complex delivery issues.
• Product, technology, or industry expertise relevant to the practice.
• Electronic medical record (EMR) experience.
• Ability to travel up to 30%.
• U.S. citizenship and residence within the United States, as required by contract.

Responsibilities

• Lead the Federal engagement management team, establishing priorities and accountability for delivery performance, client satisfaction, and business results.
• Oversee deployment and go-live engagement management, aligning scope, milestones, resources, risks, and dependencies across Federal implementations.
• Build and maintain executive-level client relationships and serve as the senior Consulting escalation point for implementation concerns.
• Lead program governance and cross-functional coordination to support timely decisions, issue resolution, and implementation readiness.
• Manage client expectations, scope changes, and delivery commitments throughout contracting and implementation.
• Manage financial performance within the assigned scope, including budgets, forecasting, profitability, utilization, and cost management.
• Communicate program performance, financial results, major risks, and decisions requiring senior leadership attention.
• Hold managers accountable for team performance, delivery quality, talent development, and client outcomes.
• Establish performance measures and drive improvements in delivery quality, consistency, and operational efficiency.
• Ensure alignment with organizational policies, Federal requirements, and contractual obligations.

Skills

P&L management

Executive relationships

Delivery leadership

Strategic planning

Client management

EMR experience

Regulated programs

Education

Bachelor's degree in Computer Science or Business or equivalent

MBA (preferred)

Job description

Oracle Health Federal is seeking a Senior Director to lead the Federal Engagement Management team for EHR implementations across IHS, DoW, and VA. You will set strategic direction, oversee delivery, and drive program governance to ensure client satisfaction and business success.

The role requires extensive federal healthcare program experience, executive-level relationship management, and the ability to manage budgets, risks, and resources across complex deployments.