Federal Contact & Benefits Specialist

Social Security Administration; California (MO); On-site; USD 48,000 - 68,000; Full time

Job summary

The Social Security Administration announces vacancies to be filled under Direct Hire Authority. Positions require eligibility as U.S. citizens with the CAIP interview process for qualification. Telework may be available under agency policy, but this is not a virtual position.

Applicants must meet qualification requirements by the closing date; GS levels specify experience at GS-4/GS-5 equivalents with example duties in records, inquiries, and benefits. Part-time prorating applies as described.

Qualifications

• GS-5 level requires 1 year of specialized experience at the equivalent to the GS-4 level in the Federal Service; examples include handling legal or medical records, documents or benefit/financial accounts, applying laws and guidelines.
• GS-6 requires 1 year of specialized experience at the equivalent to the GS-5 level; examples include researching rules/policies and interviewing to resolve problems.
• GS-7 requires 1 year of specialized experience at the equivalent to the GS-6 level; examples include applying Federal/State laws to evaluate eligibility or explaining provisions to diverse groups.
• Part-time work is prorated in crediting experience.

Responsibilities

• CAIP INTERVIEW PROCESS: Applicants must pass a panel interview after eligibility determination to be fully qualified; interviews may be via video conferencing if feasible.

Job description

The Social Security Administration announces vacancies to be filled under Direct Hire Authority. Positions require eligibility as U.S. citizens with the CAIP interview process for qualification. Telework may be available under agency policy, but this is not a virtual position.

Applicants must meet qualification requirements by the closing date; GS levels specify experience at GS-4/GS-5 equivalents with example duties in records, inquiries, and benefits. Part-time prorating applies as described.