Federal College Work Study

Southeastern College; New York (NY); On-site; USD 17,000 - 25,000; Part time

Job summary

Southeastern College seeks a part-time work-study student worker to support the finance and student services offices. The role handles routine inquiries from employees, students and parents and assists in daily departmental tasks.

The position requires FAFSA completion, eligibility for federal work-study, and enrollment in at least 3 credit hours. Strong customer service and communication abilities are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and meet deadlines.
• Strong organization and time management.
• Willingness to learn multiple software programs.
• Proficiency with standard office software.

Responsibilities

• Handle routine office inquiries from employees, students and parents.
• Assist in day-to-day maintenance and responsibilities of the assigned department.
• Perform clerical tasks including answering phones, filing, scheduling, organizing.
• Take on other reasonable, related duties as assigned.

Skills

Customer service skills

Interpersonal communication

Organize & multitask

Time management

Adaptability

Job description

Job Functions:

• Handles routine office inquiries from employees, students and parents
• Assists in the day to day maintenance and responsibilities of the assigned department
• Responsible for clerical functions including answering phones, filing, scheduling, organizing, etc.
• Responsible for other reasonable, related duties as assigned

Knowledge, Skills, & Abilities:

• Proficiency in use of personal computer workstation with common software applications
• Ability to organize and multitask functions to ensure compliance with due dates and deadlines
• Outstanding customer service skills
• Excellent interpersonal relationship and communications skills
• Ability to transfer knowledge to subordinates and higher authorities
• Problem analysis and problem resolution skills
• Ability to learn and use multiple software programs

Required Qualifications:

• Must complete the Free Application for Federal Student Aid (FAFSA).
• Must demonstrate financial need and indicate your interest in the work-study program.
• Must be currently enrolled in at least 3 credit hours to qualify for the Federal work-study program.