Federal College Work Study

Southeastern College; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Southeastern College is seeking a student assistant to support the office in Charlotte, handling routine inquiries and clerical tasks. You will work within the assigned department to help maintain daily operations and respond to students, staff, and parents with professionalism.

Ideal candidates are enrolled at least 3 credit hours, ready to complete FAFSA requirements, and eager to gain firsthand experience in administration and customer service within a higher education setting.

Qualifications

• Must demonstrate ability to provide courteous customer service to students, staff and parents.
• Must show strong interpersonal and communication skills.
• Ability to organize and multitask to meet deadlines and schedules.

Responsibilities

• Handles routine office inquiries from employees, students and parents
• Assists in the day to day maintenance and responsibilities of the assigned department
• Responsible for clerical functions including answering phones, filing, scheduling, organizing, etc.
• Responsible for other reasonable, related duties as assigned

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Organization

Problem solving

Education

FAFSA completion requirement

Work-study eligibility

Enrollment in at least 3 credits

Job description

Job Functions

• Handles routine office inquiries from employees, students and parents
• Assists in the day to day maintenance and responsibilities of the assigned department
• Responsible for clerical functions including answering phones, filing, scheduling, organizing, etc.
• Responsible for other reasonable, related duties as assigned

Knowledge, Skills, & Abilities

• Proficiency in use of personal computer workstation with common software applications
• Ability to organize and multitask functions to ensure compliance with due dates and deadlines
• Outstanding customer service skills
• Excellent interpersonal relationship and communications skills
• Ability to transfer knowledge to subordinates and higher authorities
• Problem analysis and problem resolution skills
• Ability to learn and use multiple software programs

Required Qualifications

• Must complete the Free Application for Federal Student Aid (FAFSA).
• Must demonstrate financial need and indicate your interest in the work-study program.
• Must be currently enrolled in at least 3 credit hours to qualify for the Federal work-study program.