FEC Operations Lead - Attractions & Gaming

Hooky Entertainment, Inc.; Humble (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Retirement Plan

Medical, Dental, Vision

Employee Perks - discounts

Job summary

Es Vedra Cinemas is seeking an experienced FEC Manager to oversee all gaming and attractions across our entertainment venues. You will lead a team, drive revenue through promotions, events, and loyalty programs, and ensure equipment and facilities meet high standards of safety and guest satisfaction.

You will collaborate with operations to maintain a welcoming, efficient environment, stay current with industry trends, and protect guests and staff by enforcing strict safety protocols.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• State alcohol-server and Manager ServSafe Certification required.
• Proven experience in FEC management or related role.

Responsibilities

• Manage all aspects of gaming and attractions within the FEC, including arcade games, bowling lanes, redemption store, and other attractions.
• Develop and implement strategies to drive revenue and guest engagement, including promotions, special events, and loyalty programs.
• Ensure cleanliness, maintenance, and functionality of gaming equipment and attractions, coordinating repairs and servicing as needed.
• Hire, train, and supervise gaming and attractions staff, providing ongoing support and feedback to ensure a high standard of customer service.
• Monitor inventory levels for redemption prizes and other supplies, ordering replenishments as needed to maintain optimal stock levels.
• Analyze sales and attendance data to identify trends and opportunities for improvement, adjusting strategies as necessary to meet business objectives.
• Stay current on industry trends and best practices, researching new games and attractions to enhance the guest experience.
• Ensure compliance with all relevant regulations and safety standards, maintaining a safe and welcoming environment for guests and team members.
• Performs other related duties as necessary or assigned.

Skills

Leadership

Organizational skills

Communication

Flexibility

Education

Bachelor's degree or equivalent

ServSafe & Alcohol-server Certification

Job description

Es Vedra Cinemas is seeking an experienced FEC Manager to oversee all gaming and attractions across our entertainment venues. You will lead a team, drive revenue through promotions, events, and loyalty programs, and ensure equipment and facilities meet high standards of safety and guest satisfaction.

You will collaborate with operations to maintain a welcoming, efficient environment, stay current with industry trends, and protect guests and staff by enforcing strict safety protocols.