FDA-Regulated Customer Compliance Specialist

Hawkins Inc.; Roseville (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

LTD/STD

401(k) match

ESPP

Paid time off

Paid holidays

Job summary

Hawkins, Inc. is seeking a Customer & Regulatory Specialist to manage customer quality requests and ensure complete, accurate regulatory information is provided in a timely manner. This role requires advanced knowledge of U.S.

FDA food regulations, FDA guidance, 21 CFR Part 117, and other applicable standards to support regulatory strategies. You will coordinate documentation through internal systems, maintain statements, oversee Kosher and Halal certifications, and provide regulatory guidance

Qualifications

• Bachelor's degree in Biology, Chemistry, Regulatory Affairs or related field.
• Minimum five years experience in a regulated environment (FDA, USDA, etc.).
• Minimum two years in a customer-facing role.
• Working knowledge of HACCP, GFSI, and familiarity with CFR Titles 7, 9, and 21.

Responsibilities

• Provide customers with requested documentation through internal systems and portals.
• Maintain Hawkins TraceGains Gather site with updated information.
• Coordinate requests from Quality mailbox and ensure timely processing.
• Maintain statements and collaborate with SMEs to meet regulatory needs.
• Manage Kosher and Halal Programs to maintain certifications.
• Provide regulatory guidance for new products, licenses, and registrations.
• Identify opportunities to improve the quality management system.
• Stay current with changing regulatory requirements and update policies and practices.

Skills

Customer-facing experience

Regulatory knowledge

Communication

Problem solving

Time management

Education

Bachelor's degree in Biology, Chemistry, Regulatory Affairs or related field

Tools

Microsoft Office

Job description

Hawkins, Inc. is seeking a Customer & Regulatory Specialist to manage customer quality requests and ensure complete, accurate regulatory information is provided in a timely manner. This role requires advanced knowledge of U.S.

FDA food regulations, FDA guidance, 21 CFR Part 117, and other applicable standards to support regulatory strategies. You will coordinate documentation through internal systems, maintain statements, oversee Kosher and Halal certifications, and provide regulatory guidance