FCS Specialist

Plymouth Housing Group; Seattle (WA); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

PTO

403(b) plan

Employee Assistance Program

ORCA pass subsidy

Job summary

Plymouth Housing is seeking a skilled Foundational Community Supports (FCS) Specialist in Seattle to strengthen delivery, consistency, and quality of Medicaid-funded services. You will serve as the subject matter expert on FCS requirements, helping staff translate policy into practical practice that supports client success and program integrity.

The role blends training, coaching, and data management, ensuring FCS standards are applied with confidence, troubleshooting challenges, and documenting

Qualifications

• We expect candidates to support FCS program rules and documentation standards.
• Experience translating Medicaid/FCS requirements into usable tools and guidance.
• Ability to provide on-site coaching and ensure compliant, accurate documentation.

Responsibilities

• Deliver onboarding and ongoing training for staff on FCS rules and billing.
• Translate Medicaid and FCS requirements into usable tools and guidance.
• Provide on-site coaching to reinforce learning and improve workflow.
• Monitor FCS enrollment and service data across systems for accuracy.
• Collaborate to evaluate documentation trends and ensure compliance.

Skills

Builds trust and respect with diverse

Self-awareness in communication

FCS experience

Documentation writing/reviewing

Training/coaching

Behavioral health background

Organizational skills

Excel proficiency

Education

Associate’s degree in public health or related field

Tools

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FCS Specialist

Quality, Innovation, and Health Regular FT Benefitted Simons Administration Office, Seattle, WA, US

2 days ago Requisition ID: 2004

Salary Range: $32.62 To $37.49 Hourly

$32.62 - $37.49 per hour

New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

SALARY

$32.62 - $37.49 per hour

BENEFITS

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits . Join us and be a catalyst for positive change!

LOCATION

Seattle, WA (Hybrid)

JOIN OUR MISSION TO END HOMELESSNESS

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, we believe everyone deserves a safe home and the opportunity to thrive. That’s why we provide long-term housing paired with on-site services that promote stability, health, and community. Our culture is rooted in dignity, respect, and shared responsibility: We practice hospitality, communicate with care, and collaborate across differences. We value lived experience, cultural responsiveness, and approaches grounded in harm reduction, trauma-informed practice, and resident choice. We look for people who are committed to safety, learning, and continuous improvement — and who bring steady, values‑aligned service in moments that are complex or high‑stress.

ABOUT THIS ROLE

We’re looking for a skilled and mission‑driven Foundational Community Supports (FCS) Specialist to strengthen the delivery, consistency, and quality of our Medicaid‑funded supportive services. In this role, you’ll serve as a subject matter expert on FCS program requirements, helping staff translate policy into everyday practice that supports client success and program integrity.

The FCS Specialist provides a blend of training, coaching, and data management—helping teams apply FCS standards with confidence, troubleshooting challenges, and ensuring accurate documentation for compliance and reporting. Working closely with program leadership and frontline staff, this position helps ensure our FCS services are delivered consistently, documented correctly, and align with Medicaid billing requirements.

PRIMARY RESPONSIBILITIES

• Deliver onboarding and ongoing training for staff on FCS program rules, documentation standards, and billing fundamentals.
• Translate complex Medicaid and FCS requirements into clear, usable tools and guidance.
• Provide on‑site coaching and technical support to reinforce learning and improve workflow efficiency.
• Monitor and maintain accurate FCS enrollment and service data across systems, resolving discrepancies and supporting quality improvement.
• Collaborate with internal partners to evaluate documentation trends, address training needs, and ensure compliance.

KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU

• Builds trust and works respectfully with people from many backgrounds and lived experiences, contributing to safe, welcoming housing communities where residents experience dignity, choice, and belonging.
• Uses self‑awareness and humility to communicate effectively across differences, adapt approach, and treat people with fairness and respect.
• At least 1 year of experience with FCS or similar Medicaid‑funded supportive services.
• 2+ years writing and reviewing documentation (clinical, case notes, or related) and 2+ years providing training, facilitation, or coaching.
• Background in behavioral health, case management, supportive housing, or human services.
• Strong organizational and communication skills with the ability to make complex requirements understandable.
• Proficiency in Excel; familiarity with Medicaid billing and behavioral health documentation standards preferred.

QUALIFICATIONS

• Associate’s degree in public health, behavioral health, or a related field, or equivalent combination of education and experience.

Plymouth Housing is an equal opportunity employer. We recruit, hire, train, and promote employees based on merit and business needs, and without regard to race, color, creed, religion, national origin, ancestry, citizenship or immigration status, sex (including pregnancy, gender identity, and sexual orientation), age, marital status, physical, sensory, or mental disability, honorably discharged veteran or military status, or any other status protected by applicable federal, state, or local law.