FBS - Learning Experience Designer

Farmers Group Inc.; United States; Hybrid; MXN 1,087,000 - 1,630,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonuses

Ongoing training and development

Job summary

Farmers Insurance seeks a Learning Experience Designer to design, develop, and measure learning solutions that build capabilities and improve learner outcomes across University of Farmers. You will partner with business leaders, trainers, and subject matter experts to translate challenges into engaging experiences, using Articulate 360, Rise, Storyline, and Adobe Creative Cloud.

This remote role offers collaboration across international stakeholders, performance-driven goals, and opportunities

Qualifications

• At least 3 years in instructional design or related field.
• Bachelor’s degree preferred.
• Fluent English with international stakeholders.
• Experience designing scalable learning solutions across classroom, virtual, and online environments.

Responsibilities

• Conduct learning and performance needs analyses for new and existing programs.
• Design and develop end‑to‑end learning solutions aligned with business objectives and learner needs.
• Develop training curricula, instructor‑led materials, virtual learning, e‑learning, job aids, coaching resources, and performance support tools.
• Apply adult learning principles and instructional design methodologies to create engaging learning experiences.
• Create storyboards, learning journeys, course materials, interactive experiences, and digital content.
• Use tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, and video tools to develop learning experiences.
• Recommend formats and delivery approaches based on audience and business need.
• Research emerging learning technologies and trends to improve solutions.
• Partner with leaders and SMEs to understand challenges and design effective solutions.
• Lead consultations to identify learning opportunities and recommended solutions.

Skills

Instructional design

Learning experience design

English fluency

Stakeholder collaboration

Storyboarding

Articulate 360

Education

Bachelor's degree in Education or related field

Tools

Articulate 360 Rise

Storyline

Adobe Creative Cloud

LMS/LXP platforms

Job description

Select how often (in days) to receive an alert:

36365

Farmers– where ambition meets opportunity.

Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head‑on, learn from every experience and measure their impact on the customers who trust them.

Join usand help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award‑winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.

WORKPLACE: REMOTE
The Learning Experience Designer is responsible for designing, developing, and measuring learning and performance solutions that build capabilities, improve learner outcomes, and drive meaningful business results across University of Farmers.

This role owns learning solutions end-to-end — from needs analysis and consultation through design, development, launch, and evaluation. You will partner closely with business leaders, line‑of‑business representatives, trainers, and subject matter experts to understand business challenges and translate them into effective learning experiences.

Solutions may include instructor‑led training, virtual learning, e‑learning, video, interactive digital experiences, job aids, performance support, coaching materials, and content delivered through learning platforms and technologies.

The ideal candidate combines strong instructional design expertise with consulting skills, creativity, visual and digital design capabilities, and a strong understanding of how learning can influence business performance.

Essential Job Functions

• Conduct learning and performance needs analyses for new and existing programs, identifying capability gaps and opportunities for improvement
• Design and develop end‑to‑end learning solutions aligned with business objectives and learner needs
• Develop training curricula, certificate programs, instructor‑led materials, virtual learning, e‑learning, job aids, coaching resources, and performance support tools
• Apply adult learning principles, instructional design methodologies, and innovative learning techniques to create engaging and effective learning experiences
• Create storyboards, learning journeys, course materials, interactive experiences, and digital learning content
• Use tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, video editing platforms, and AI‑powered video tools to develop learning experiences
• Recommend the most appropriate learning format, technology, and delivery approach based on the audience, business need, and desired outcome
• Research emerging learning technologies, instructional design practices, and industry trends to continuously improve learning solutions
• Partner with business leaders, school leads, subject matter experts, trainers, and other stakeholders to understand business challenges and design effective solutions
• Lead consultations and business meetings to identify learning opportunities and recommend solutions that support business objectives
• Analyze learner outcomes and business results to identify opportunities for improvement and recommend modifications to learning solutions
• Support trainers and facilitators with learning materials, measurement approaches, facilitation resources, and evaluation activities
• Evaluate the effectiveness of complex learning solutions and use findings to improve future programs
• Establish measurement approaches to track learner success, learning effectiveness, and business results generated by learning initiatives
• Collaborate with learning, performance, technology, and business teams to ensure solutions are scalable, sustainable, and aligned with organizational priorities
• Develop recommendations based on data, learner feedback, business performance, and evaluation findings
• Stay current with trends in instructional design, learning technology, adult learning, digital learning, and emerging AI capabilities
• Contribute to continuous improvement of learning design standards, processes, tools, and best practices

Experience Requirements

• Years of professional experience, with at least 3 years in instructional design, learning experience design, educational content development, or a related field
• Bachelor’s degree in Education, Instructional Design, Design, Technology, Communication, or a related field preferred
• Fluent English, with the ability to communicate effectively with international stakeholders
• Demonstrated experience designing scalable learning solutions across classroom, virtual, and online environments
• Strong knowledge of instructional design methodologies and adult learning principles
• Experience conducting needs analysis and translating business requirements into learning solutions
• Experience with storyboarding, course development, visual design, and learning content production
• Experience with Articulate 360, particularly Rise and Storyline
• Familiarity with LMS/LXP platforms and digital learning technologies
• Experience with Adobe Creative Cloud or similar visual design tools
• Ability to manage multiple projects and priorities while maintaining quality and deadlines
• Analytical mindset with the ability to evaluate learning effectiveness and connect learning outcomes to business results
• Comfortable working in a fast‑paced, collaborative, and continuously evolving environment

Additional Qualification

Ability to work on multiple projects at the same time with coinciding deadlines. Strong interpersonal, communications, presentation, and problem‑solving skills. Ability to use the suite of Microsoft Office products including Word, PowerPoint.

Benefits

This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance‑based bonuses, comprehensive benefits, and ongoing training and development resources.

Important Hiring Conditions and Disclosures

By applying for this position, candidates acknowledge and agree that:

Personal Data Processing:The personal data provided during the recruitment and selection process will be collected, processed, andretainedfor legitimate recruitment and compliance purposes,in accordance withapplicable data protection and privacy laws and FBS internal policies.

Legal Authorization to Work:Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire.FBS does not sponsor or obtain work authorization unless explicitly stated.

Exclusivity of Employment and Conflict of Interest:Upon acceptance of an offer and during employment with FBS, employees will not bepermittedto engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fullydisclosedand formally reviewedin accordancewithFBS internalconflict‑of‑‑interestand external engagement policies prior to the start date or as soon as such circumstances arise.

Failure tocomply withthese conditions mayimpactthe hiring decision or employment continuation.

About Farmers Insurance

Farmers Insurance® and Farmers® are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list. For more information about Farmers Insurance, visit Farmers.com.