FBS - Business Operations Analyst I

Capgemini; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Benefits package

Career development

Flexible work arrangements

Global company culture

Health Insurance

Pension Plan

Paid Time Off

Training & Development

Job summary

FBS is seeking a facilities and office operations professional to oversee reception, procurement, and admin functions for a large US insurer. You will coordinate purchasing, supplier onboarding, and contract compliance to support business teams and maintain cost-effective operations.

The role requires 4–6 years of professional experience, a Bachelor’s degree, and strong communication in fluent English. Experience in the insurance industry is a plus, with flexible remote/office-based work

Qualifications

• 4–6 years of professional experience.
• Bachelor’s degree required.
• Strong communication skills.
• Advanced/Fluent English.
• Experience in insurance industry is a plus.

Responsibilities

• Manage reception, visitor access, meeting rooms, mail, deliveries, and workplace support services.
• Lead end-to-end procurement activities, including requisitions, purchase orders, and supplier onboarding.
• Coordinate purchasing needs with business stakeholders and ensure compliance with company policies, approvals, and budgets.
• Manage supplier relationships, records, contracts, compliance documentation, and performance.
• Partner with Legal, Finance, and business teams on supplier negotiations and contract requirements.
• Coordinate office maintenance, repairs, facilities services, and employee workplace requests.

Skills

4–6 years experience

Strong communication

Advanced/Fluent English

Insurance industry experience

Education

Bachelor’s degree

Job description

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

Join a team responsible for creating a seamless, safe, and efficient workplace experience. In this role, you’ll oversee reception, workplace services, procurement, supplier relationships, and office operations, helping ensure employees and business teams have the resources and support they need to succeed.

You’ll work closely with business stakeholders, suppliers, Legal, and Finance to coordinate purchasing, workplace services, contracts, and day-to-day office operations while maintaining compliance, cost efficiency, and service excellence.

What You’ll Do

• Manage reception, visitor access, meeting rooms, mail, deliveries, and workplace support services.
• Lead end-to-end procurement activities, including requisitions, purchase orders, and supplier onboarding.
• Coordinate purchasing needs with business stakeholders and ensure compliance with company policies, approvals, and budgets.
• Manage supplier relationships, records, contracts, compliance documentation, and performance.
• Partner with Legal, Finance, and business teams on supplier negotiations and contract requirements.
• Coordinate office maintenance, repairs, facilities services, and employee workplace requests.
• 4–6 years of professional experience
• Bachelor’s degree required
• Strong communication skills
• Advanced/Fluent English
• Experience in insurance industry is a plus

This position comes with competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

By applying for this position, candidates acknowledge and agree that:

Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.

Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.

Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.