FBO Operations & Safety Leader

All Aviation Jobs; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

All Aviation Jobs is seeking a dedicated FBO Operations Supervisor in Grand Rapids to oversee day-to-day compliance with company policies within the FBO department, including customer relations, line operations, and safety functions. You will lead a team, coordinate fuel, hangar and general maintenance, and manage payroll and invoicing to ensure reliable service.

The role requires a 4-year aviation degree, strong communication skills, and the ability to work in varied weather with appropriate

Qualifications

• 4 year college degree in Aviation or related study
• Must possess a valid driver's license and pass background screening and airport screening
• General knowledge of business management and accounting
• Proficient with personal computers and Microsoft Office Suite
• Minimum 2 years prior experience as a Line Service Technician or Line Service Trainer
• Knowledge of NFPA documents and ATA 103 documents including QC checks
• FAR 139 Line Service Supervisor Certification or ability to obtain certification
• Avflight Tow certified and/or ability to obtain Tow Certification and Forklift Certification if needed
• Experience with quarterly OSHA and FBO facility audits
• Familiar with accepting fuel and glycol bulk deliveries

Responsibilities

• Customer Service Solutionist; address all customer needs and concerns in a prompt attentive manner
• Assist General Manager with Airport Authority relations
• Assist General Manager with employee relations; recognition, reviews, counseling, disciplinary actions
• Assist General Manager with new team member recruitment and new hire paperwork as needed
• Active Member of location Safety Team to include site safety reviews, employee observations, facility inspections and monthly safety meetings
• Assist Site Trainer with training compliance; training new employees, continuous/recurrent training, managing logs and sign off sheets, location audits
• Review fuel projections daily and coordinate supply based on demand
• Coordinate team member scheduling and approving bi-weekly payroll
• Coordinate and manage general maintenance of facility and equipment
• Monthly operations expense reports
• Assist General Manager and Customer Service Department with invoicing customers, managing petty cash, expense flow and supply/amenity ordering
• Reporting; inventory, physical to book, pricing, etc.
• Attend conference calls, continued leadership training and development
• Perform other duties as assigned

Education

4 year college degree in Aviation or related study

Tools

Microsoft Office Suite

Job description

All Aviation Jobs is seeking a dedicated FBO Operations Supervisor in Grand Rapids to oversee day-to-day compliance with company policies within the FBO department, including customer relations, line operations, and safety functions. You will lead a team, coordinate fuel, hangar and general maintenance, and manage payroll and invoicing to ensure reliable service.

The role requires a 4-year aviation degree, strong communication skills, and the ability to work in varied weather with appropriate