Fatherhood Outreach Specialist 3

Human Services, Department of; Atlanta (GA); Sur place; USD 42 000 - 47 000; Plein temps

Avantages offerts par ce poste

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Telework opportunities

Résumé du poste

The Georgia Department of Human Services in Atlanta is seeking a Fatherhood Outreach Specialist 3 to join the Division of Child Support Services. Under supervision, you will establish and enforce child support obligations and coordinate with legal and public organizations.

The role requires strong communication, ability to manage caseloads, and may include supervision of other staff. DHS offers a robust benefits package and telework opportunities depending on the position.

Qualifications

• Exceptional critical thinking, good judgement and decision-making abilities to monitor and manage a caseload.
• Excellent oral, written, presentation and interpersonal skills.
• Strong proficiency with Microsoft Office Suite.
• Experience working with state, local, or federal government is preferred.

Responsabilités

• Establishes and enforces child support obligations.
• Coordinates activities with legal, judicial, and public organizations.
• Communicates with clients via telephone and email to ensure obligations are met.
• Manages a caseload to ensure obligations are met.
• Supervises other case managers or serves as team lead as required.
• Performs other professional responsibilities as assigned by supervisor.

Connaissances

Critical thinking

Judgement

Decision-making

Caseload management

Active listening

Negotiation

Communication skills

Formation

Bachelor's degree

High School diploma or GED

Outils

Microsoft Office

Description du poste

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: Fatherhood Outreach Specialist 3 Agency: Department of Human Services Job Requisition ID: JR0000006220 Shift: Day (United States of America) Compensation Details: $44,532.15

Job Description

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Fatherhood Outreach Specialist 3, this position will report to the Fatherhood Supervisor. This position is located in Atlanta, GA (Fulton County).

What we offer.

• employee retirement plan: 401(k) plan and 457 plan
• 13 paid holidays
• vacation & sick leave
• medical
• dental
• vision
• long/short-term care
• life insurance
• employee discount programs
• telework opportunities depending upon the position(s)

Under broad supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations. Conducts administrative hearings. May serve as lead worker.

Role and Responsibilities

• Establishes child support obligations and ensures that such obligations are met.
• Coordinates child support activities with legal, judicial and public organizations and conducts administrative hearings.
• Communicates with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Supervises other case managers or serves as a team leader, as required.
• Performs other professional responsibilities as assigned by supervisor.

Core Competencies

• Exceptional critical thinking skills, good judgement and decision-making abilities to monitor and manage a caseload to ensure that child support obligations are met.
• Ability to use customer service skills to include active listening and negotiation ability.
• Excellent oral, written, presentation and interpersonal skills.
• Strong proficiency in the use of Microsoft Office Suite and/or standard.

Preferred Skills/Qualifications

• Experience working with state, local, or federal government.
• Work experience involving mentoring and coaching.
• Ability to work independently -and-.
• Bachelor’s degree from an accredited college or university and one (1) year of relevant experience (such as human services or legal services case management work experience).
• High School diploma or GED and three (3) years relevant experience (such as human services or legal services case management work experience).
• Two (2) years’ experience at the lower-level Child Support Services Agent 2 (SST061) or position equivalent.

Additional Information

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information

DHS is an equal opportunity employer. Current state employees are subject to State Personnel Board (SPB) Rules regarding salary. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: [e-mail].

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree(s), diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Minimum Qualifications

• High school diploma/GED and three (3) years of direct job-related experience.
• or two (2) years of experience at the lower level Fatherhood Outreach Spc 2 (SST101) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.