Fatburger Team Member

Brame Holdings; San Antonio (TX); On-site; USD 21,000 - 32,000; Full time

Job summary

Fatburger Countryside in San Antonio, TX is seeking a Team Member to handle food preparation, customer service, and daily restaurant operations. You will take orders, operate the POS, prep ingredients, and help maintain a clean dining area.

Ideal candidates have a high school diploma or GED and are certified in Food Handlers and TABC. Prior food service or customer service experience is a plus, with strong communication and upselling skills encouraged.

Qualifications

• High School Diploma – GED minimum required.
• Food Handlers, TABC Certification required.
• Prior experience in food service or customer service is a plus.
• Exceptional customer service and relationship-building abilities.
• Ability to work in a fast-paced environment.
• Excellent communication skills, including the ability to interact with customers and team members.
• Proficiency in retail math for cash handling and transactions.
• Ability to follow instructions and work independently.
• Strong communication and interpersonal skills.
• Knowledge of food handling and safety regulations.
• Culinary skills for food preparation and presentation.

Responsibilities

• Provide excellent customer service by greeting and assisting customers, taking orders, and ensuring a positive customer experience.
• Take customer orders and accurately enter them into the POS system.
• Prepare and serve food and beverages according to company standards.
• Upsell additional items or promotions to increase sales.
• Handle cash transactions and maintain accurate cash drawers.
• Assist with bussing tables and clearing dishes as needed.
• Collaborate with team members to ensure smooth operation of the restaurant.
• Assisting with food preparation tasks, including assembling burgers, fries, and other menu items.
• Maintaining a clean and organized dining area, including cleaning tables, restrooms, and other areas.
• Assisting with stocking and restocking supplies, ensuring adequate quantities of ingredients and supplies are available.
• Helping other team members with their tasks, as needed, to ensure smooth operations.
• Adhering to safety and hygiene regulations, including proper handwashing and food handling procedures.
• Adhering to all company policies and procedures, including those related to food preparation, customer service, and safety.

Skills

Customer service

Communication

Cash handling

Teamwork

Food safety awareness

Adaptability

Upselling

Education

High School Diploma - GED

Tools

POS systems

Job description

Job Details

Fatburger Countryside - San Antonio, TX 78216

Job Description Summary

A Fatburger Team Member is responsible for a variety of tasks, including food preparation, customer service, and maintaining a clean and organized environment. They may be involved in tasks like taking orders, operating the cash register, prepping ingredients, cooking food, and cleaning the dining area.

As a Team Member, you will have the opportunity to showcase your culinary skills, provide exceptional service, and contribute to the overall success of our restaurant.

Responsibilities

• Provide excellent customer service by greeting and assisting customers, taking orders, and ensuring a positive customer experience.
• Take customer orders and accurately enter them into the POS system.
• Prepare and serve food and beverages according to company standards.
• Upsell additional items or promotions to increase sales.
• Handle cash transactions and maintain accurate cash drawers.
• Assist with bussing tables and clearing dishes as needed.
• Collaborate with team members to ensure smooth operation of the restaurant.
• Assisting with food preparation tasks, including assembling burgers, fries, and other menu items.
• Maintaining a clean and organized dining area, including cleaning tables, restrooms, and other areas.
• Assisting with stocking and restocking supplies, ensuring adequate quantities of ingredients and supplies are available.
• Helping other team members with their tasks, as needed, to ensure smooth operations.
• Adhering to safety and hygiene regulations, including proper handwashing and food handling procedures.
• Adhering to all company policies and procedures, including those related to food preparation, customer service, and safety.

Qualifications

• High School Diploma – GED minimum required.
• Food Handlers, TABC Certification required.
• Prior experience in food service or customer service is a plus.
• Exceptional customer service and relationship-building abilities.
• Ability to work in a fast-paced environment.
• Excellent communication skills, including the ability to interact with customers and team members.
• Proficiency in retail math for cash handling and transactions.
• Ability to follow instructions and work independently.
• Strong communication and interpersonal skills.
• Knowledge of food handling and safety regulations.
• Culinary skills for food preparation and presentation.
• Willingness to help out in various areas of the restaurant as needed.
• Familiarity with POS systems for order entry and payment processing.
• Basic understanding of sales techniques for upselling opportunities.

Physical Demands

This position may require long hours traveling to each location including evenings and weekends. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An individual will be required to frequently sit or stand for a long period of time; walk; use hands to finger, handle or feel, and reach with hands and arms. Frequently lift and move up to 50 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.