Team Member: Fast-Paced Food Service & Customer Care

Brame Holdings; San Antonio (TX); On-site; USD 21,000 - 32,000; Full time

Job summary

Fatburger Countryside in San Antonio, TX is seeking a Team Member to handle food preparation, customer service, and daily restaurant operations. You will take orders, operate the POS, prep ingredients, and help maintain a clean dining area.

Ideal candidates have a high school diploma or GED and are certified in Food Handlers and TABC. Prior food service or customer service experience is a plus, with strong communication and upselling skills encouraged.

Qualifications

• High School Diploma – GED minimum required.
• Food Handlers, TABC Certification required.
• Prior experience in food service or customer service is a plus.
• Exceptional customer service and relationship-building abilities.
• Ability to work in a fast-paced environment.
• Excellent communication skills, including the ability to interact with customers and team members.
• Proficiency in retail math for cash handling and transactions.
• Ability to follow instructions and work independently.
• Strong communication and interpersonal skills.
• Knowledge of food handling and safety regulations.
• Culinary skills for food preparation and presentation.

Responsibilities

• Provide excellent customer service by greeting and assisting customers, taking orders, and ensuring a positive customer experience.
• Take customer orders and accurately enter them into the POS system.
• Prepare and serve food and beverages according to company standards.
• Upsell additional items or promotions to increase sales.
• Handle cash transactions and maintain accurate cash drawers.
• Assist with bussing tables and clearing dishes as needed.
• Collaborate with team members to ensure smooth operation of the restaurant.
• Assisting with food preparation tasks, including assembling burgers, fries, and other menu items.
• Maintaining a clean and organized dining area, including cleaning tables, restrooms, and other areas.
• Assisting with stocking and restocking supplies, ensuring adequate quantities of ingredients and supplies are available.
• Helping other team members with their tasks, as needed, to ensure smooth operations.
• Adhering to safety and hygiene regulations, including proper handwashing and food handling procedures.
• Adhering to all company policies and procedures, including those related to food preparation, customer service, and safety.

Skills

Customer service

Communication

Cash handling

Teamwork

Food safety awareness

Adaptability

Upselling

Education

High School Diploma - GED

Tools

POS systems

Job description

Fatburger Countryside in San Antonio, TX is seeking a Team Member to handle food preparation, customer service, and daily restaurant operations. You will take orders, operate the POS, prep ingredients, and help maintain a clean dining area.

Ideal candidates have a high school diploma or GED and are certified in Food Handlers and TABC. Prior food service or customer service experience is a plus, with strong communication and upselling skills encouraged.