Fast-Track Loan Advisor | Growth & Results

OneMain Financial Group; Mableton (GA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group in the United States is hiring a Loan Sales Specialist. The role centers on listening to customers' needs and providing friendly, fast, and affordable financing for life’s expenses while upholding compliance and delivering quality service.

You will develop connections, guide customers through the loan process, and leverage multiple channels to reach branch goals. A high school diploma is required; sales or customer service experience is preferred, and bilingual Spanish is

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual – Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement to achieve individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle with tailored solutions.
• Manage the lifecycle of loans, including collections activities, while complying with applicable laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate a passion for achievement with a goal-oriented mindset.
• Educate customers on optional insurance products and ensure understanding of loans, terms, and options.

Skills

Sales experience

Customer service

Communication skills

Education

High School Diploma or GED

Job description

OneMain Financial Group in the United States is hiring a Loan Sales Specialist. The role centers on listening to customers' needs and providing friendly, fast, and affordable financing for life’s expenses while upholding compliance and delivering quality service.

You will develop connections, guide customers through the loan process, and leverage multiple channels to reach branch goals. A high school diploma is required; sales or customer service experience is preferred, and bilingual Spanish is