Fast-Paced Small-Business Commercial Insurance Agent

Varney Agency I Insurance & Bonding; Auburn (ME); On-site; USD 42,000 - 70,000; Full time

Job summary

Varney Agency Inc. in Auburn, ME is seeking motivated Commercial Lines Insurance Agents for our Small Business team. This in-office role focuses on policy servicing, endorsements, renewals, and client interactions.

You will handle high-volume transactions, identify coverage gaps, and work with carriers to ensure accurate, timely service while delivering exceptional client support. Candidates should have a Maine Property & Casualty license or be able to obtain one and bring prior Commercial Lines

Qualifications

• Maine Property & Casualty license or ability to obtain licensure.
• Prior Commercial Lines insurance experience servicing small business accounts.
• Strong understanding of commercial insurance coverages, endorsements, and policy servicing practices.
• Ability to manage a high-volume workload while maintaining attention to detail and accuracy.
• Excellent organizational, multitasking, and time management skills.
• Strong problem-solving abilities and a sense of urgency when responding to client needs.
• Effective verbal and written communication skills.
• Ability to work independently while contributing positively to a collaborative team environment.
• Proficiency with agency management systems, carrier platforms, and Microsoft Office applications.
• Demonstrated commitment to providing outstanding customer service.

Responsibilities

• Provide prompt, professional service to a large volume of commercial insurance clients.
• Process policy changes, endorsements, certificates of insurance, audits, cancellations, reinstatements, and renewals accurately and efficiently.
• Respond to client inquiries regarding coverage, billing, claims, and policy servicing needs.
• Review client accounts and identify coverage gaps, exposures, and opportunities for additional protection.
• Work closely with insurance carriers to obtain information, resolve issues, and facilitate policy transactions.
• Maintain accurate and organized client records within the agency management system.
• Prioritize and manage multiple requests, deadlines, and service activities while maintaining high quality standards.
• Support account retention efforts through proactive communication and relationship management.
• Collaborate with team members to ensure service standards and client expectations are consistently met.
• Meet productivity, quality, and turnaround time expectations in a fast-paced servicing environment.

Skills

Commercial insurance knowledge

Customer service

Attention to detail

Multi-tasking

Organizational skills

Communication

Team collaboration

Independent work

Education

Maine Property & Casualty License or ability to obtain

Tools

Agency management system

Microsoft Office

Carrier platforms

Job description

Varney Agency Inc. in Auburn, ME is seeking motivated Commercial Lines Insurance Agents for our Small Business team. This in-office role focuses on policy servicing, endorsements, renewals, and client interactions.

You will handle high-volume transactions, identify coverage gaps, and work with carriers to ensure accurate, timely service while delivering exceptional client support. Candidates should have a Maine Property & Casualty license or be able to obtain one and bring prior Commercial Lines